How to check your broadband speed

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Are you actually getting the speeds you were promised?

Are you making the most of your broadband speed and checking this regularly? If not, you could be missing out on the super-fast, reliable broadband, that you were promised. You are not alone, many providers promise unrealistic speeds to draw you in, but due to the way their delivery their internet, often from old and tired exchanges, this is never going to be the speed you actually get!

When you buy wifi services from an internet service provider they are responsible for the service delivered to the router at your premises and it’s worth noting that if some providers offer ‘up’ to a certain speed, this can often be the best-case scenario.

Broadband speeds can be reduced by many different factors including;

  • The distance from the exchange

  • The quality of the wiring

  • The quality of the router

  • The time of day – You may experience that you get faster speeds late at night than during the day as fewer people will be contending for the available bandwidth.

slow internet speeds

What’s the best way to test your speed?

For the best results, you could try the following online software including: 

Firstly, to do a basic test you can go to any broadband speed checker and run the test yourself in a browser. In most cases the results may be good enough but for a more accurate result you must turn off your PC or laptop’s wifi and connect it to the router using an ethernet cable.

If you turn off any other devices that are using the connection, such as TVs, tablet devices, smartphones and restart your router, you may after a few minutes restart your PC and close down as many programs as possible, including any anti-virus software.

Once you have done this you will need to open a clean browser and follow a bookmark to your chosen broadband speed testers.

fed up with slow speeds

Possible issues when testing

When you run a speed test, there are a number of issues that could cause the online speed test to measure a lower speed than the actual connection, so here are some top tips for you to think about prior to testing your internet:

  • Ensure that there are no other programs or applications running in the background when running an online speed test. Another program running on your device at the same time such as a software download, could be using your Internet connection while you are trying to run a speed test.

  • Be aware that the speed test server may be highly loaded. Particularly at peak times, the servers used to provide online speed tests could be at their maximum capacity so the results may not be as accurate!

  • Try to run speed tests at different times of the day, and on different days and note the best results as generally, the highest results will be the most accurate.

  • Directly connect your device to your router by Ethernet cable. Avoid running an online speed test if connected to your router by wifi as your wifi network could be the weak link in your broadband chain so you’ll end up measuring the speed of your WiFi connection rather than your broadband connection.

  • Wifi interference issues can often cause rapid fluctuations in online speed test results. If you have no alternative than to use Wifi, then ensure that your WiFi is optimised and be located next to your wifi router when you do these tests!

switch provider

My speed is slow! What can I do?

If you are still feeling dissatisfied with your broadband speed once you have carried out these important checks, you may want to consider a new provider offering faster, more efficient and an overall more reliable broadband service.

Using a provider such as Wave Internet has many benefits as we are a local and independent business so we can provide super fast broadband to our customers, great customer service and our wifi can access hard to reach rural areas with super fast speeds too!

There are many reasons why you could consider switching to Wave Internet and here are just a few of them:

  • Greater upload speeds – especially important if you use any cloud based services or remotely back up your data

  • Fast overall internet speeds

  • No monthly line rental

  • Voice over internet phone systems (VoIP) – cheaper calls, flexible and adaptable contact numbers, no line rental.

  • Reliable, fast response times – all of our masts are in this local area, and so are our engineers!

  • Guest networks for friends and visitors – give your customers access to the internet without them being able to access everything else on the network.

Our friendly team of skilled engineers are always happy to help you, without the confusing techie speak! Based in the North West of England, our dedicated wireless fibre broadband doesn’t need a phone line and there’s no overseas call centres, so why not get in touch with us today?

We own all of our own mast sites, so when it comes to making your broadband work at blistering speeds, we can exceed your expectations! Different from the well known large scale suppliers, Wave Internet do not rent public masts meaning there’s no pressure to oversubscribe our sites unlike other organisations.

We operate a policy of limited numbers per mast in order to ensure superfast broadband for all our customers so if you would like to arrange a free site survey for residential or business broadband services, our team would be happy to get up to speed with your wifi!

 

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