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Best CCTV Cameras 2020: Home Security & Surveillance

There are a ton of home security & CCTV systems on the market in 2020, so how do you choose? It’s important to feel safe and secure in your own property and advances in technology mean home surveillance is more affordable than ever.

Home security with the latest tech

Not only can you easily purchase online, but you can also have some delivered the very next day! Some are easier to set up than others, but they all come with easy instructions. You can connect via WIFI with most systems directly to your smartphone. This enables you to keep an eye on your property at all times. The progression of technology also means that you can receive alerts, view live images and have a conversation with someone as they approach your property. If you want to say hello while you are on the beach in Hawaii, then you can!

So, let’s take a look at the best CCTV cameras for your home in 2020.

Arlo Pro 3 1. Arlo Pro 3

Price: £899.99 for the whole system:

This includes:

4 x Arlo Pro 3 Cameras
4 x Rechargeable Batteries
1 x Magnetic Charging Cable
4 x Wall Mount and Screw Kits
1 x SmartHub
1 x Ethernet Cable
1 x Power Adapter
1 x Quick Start Guide
1 x Video Monitoring Decal

Overview:

The first on our list of the best CCTV cameras for your home is the Arlo Pro 3. This outdoor security camera is weatherproof to deal with that great wet British weather and offers quality 2k video resolution. The wide 160-degree viewing angle gives you the optimal view of your property, combined with colour night vision. You will also love the LED spotlight feature. You can either activate it manually or set it to trigger with movement.  You can connect it with Apple Home Kit, Amazon Alexa or Google Home Assistant.

Features

  • Quality 2K video resolution
  • Wide 160-degree angle view
  • Integrated smart siren
  • Manual and motion LED spotlight
  • Colour Night Vision
  • 2 Way Audio
  • 30-day recording history

Ring Stick up camera 2. Ring Stick Up Camera

Price: £89.99 – for the new 2020 model

This includes:

  • Stick Up Cam Elite
  • Base Cover
  • Base Pad
  • PoE Adapter with Power Supply
  • Ethernet Cable
  • User Manual
  • Security Sticker
  • Installation Tools and Hardware

Overview:

If you are looking for a more affordable CCTV camera for your home, consider the  Stick Up Camera from Ring. This is a battery-powered wireless model that has all of the basic security features. It includes 1080p HD video, as well as a 150° horizontal & 85° vertical view. While there are options with arguably better features, this is going to offer you the essentials for your home security needs. The design is sleek and subtle with a black or white minimal style. The motion detection alerts can be directly sent to your phone. You can use the two-way audio to speak to visitors and there is also a night vision mode. You will need a subscription to Ring Protect which records a history of video triggered by the motion detect. This is from £2.50 per month for the basic plan.

Features:

  • HD Video
  • Motion detection alerts
  • Two-way audio feature
  • Sleek and subtle design
  • Removable Battery Pack
  • Night Vision
  • Ring App

Nest Cam Outdoor

3. Nest Cam Outdoor

Price: £153.17 on Amazon

This includes:

  • Nest Cam Outdoor Security Camera
  • Mounting magnet
  • Camera wall plate
  • Power adaptor
  • Adaptor Wall Plate
  • Nest screws
  • Wall anchors
  • Cable clips
  • Installation guide
  • Welcome guide

Overview:

Next up is the Nest Cam Outdoor security camera. This is another highly rated choice but it does carry a higher price point. The extra expense, however, does come with extra features. It performs well in temperatures from -20 to 40 degree Celsius, so if you live in the outer Hebrides, this is probably the one for you! It has great night vision, a 130-angle view and 1080p HD video, as well as a two-way talking system so that you can speak to a visitor at your door.

It even has facial recognition and smart tracking so that you can know who is on your property. You will receive alerts to your smartphone. You can zoom in on images of your home if you want to see something more clearly too. It comes with a free Nest Aware trial, which you will need to keep if you want 24/7 continuous recording and person alerts. That way, you’ll know straight away if someone’s at your door.

Features:

  • Features two-way audio
  • 4K sensor for quality images
  • Facial recognition and smart tracking
  • Live updates to your phone
  • Works with Alexa
  • Nest App

Swan Smart Security Camera

4. Swann Smart Security Camera

Price: £269.99 for the 8 channel camera kit

This includes:

  • 4 Camera 8 Channel Kit
  • Black or White Camera
  • Wall Plug
  • Power Adapter & Splitter
  • Ethernet Cable
  • HDMI Cable
  • Mounting Screws
  • Mouse
  • Quick Start Guide
  • Theft Deterrent Stickers

Overview:

Included in the best CCTV cameras of 2020 is the Swann Smart Security Camera. This offers 1080p video and 102-degree angle that most cameras offer you and you can stream live images of your home to your smartphone. It has a modern design that is going to be a subtle addition to the inside or outside of your home. You can also store videos by uploading them to the cloud. It is affordable and features two-way audio. While it does not have any unique features, it offers everything you need to get started on your home security. The Swann kit works with both Alexa and Google Assistant.

Features:

  • Wireless Connection
  • Heat sensor technology
  • Free 7 secure cloud storage
  • Alerts & Playback
  • Voice command compatible
  • Long Battery Life
  • Weatherproof

Ring Indoor Mini

5. Ring Indoor Cam Mini

Price: £49.00 

This includes:

  • Indoor Cam
  • Power Supply
  • User Manual
  • Security Sticker
  • Screws & Wall Anchors.
  • Mounting base/stand

Overview:

If you are looking for a great inside camera then this is one of the best in 2020. With its compact size, it can be placed discreetly, and it has a super simple plugin & go installation. Link a few up in different rooms with a bundle. Enjoy a 1080p resolution and wide 140-degree angle viewing with this camera. Like the others from our list, it has a two-way audio system, as well as Alexa support. There is also night vision & motion detection alerts. An affordable option from a trusted brand.

Features:

  • 1080p HD Video
  • Alexa compatibility
  • Wide 140-degree angle viewing
  • Night vision
  • Two-Way Talk with noise cancellation.
  • -20°C to 45°C
  • Live View

Swan Floodlight Camera

6. Swann Floodlight Security Camera

Price: £199.99

This includes:

  • Floodlight Security System
  • Junction box & mounting hardware
  • Operating Instructions
  • Theft Deterrent Stickers

Overview:

We all worry about our house being broken into when we are not around. The best part about this security camera is that it has a bright floodlight and siren to deter any unwanted intruders. You have the option between Infrared and floodlit night vision. There is also two-way audio and a 125-degree field of vision with True Detect™ motion sensor technology. Connect to your smartphone using the Swann Security app for IOS & Android.

Features:

  • Features Alexa and Google Assistant Integration
  • Bright floodlight and siren
  • Connects to your smartphone for alerts
  • Two-way audio system

 

We hope this guide list helps you to make an informed choice on your home security system.

and finally…

Make sure you have a stable internet connection

All of these CCTV cameras use WIFI. This means that you need a reliable internet connection to use these security cameras for your home. Whether you are in the house or out, they are going to rely on your broadband connection.

If you live in a more rural area you will have likely experienced a slow and unstable connection if you used a wired solution.

With Wave Internet, we don’t use traditional methods but we provide the latest in technology beaming the internet wirelessly. We specialise in fast broadband for remote areas. Switch to us and we can ensure you have a strong and consistent connection so that you can always keep an eye on your property.

Check if we cover your area & get a free site survey to check your potential speeds

Broadband without line rental

Flexible broadband with modern technology and no phone line!

The rise of mobile phones now being used by 93% of the population has meant that fewer calls are made from a landline so there’s no need to add this into your home broadband package if it simply won’t be used.

Wave Internet offers many different options to suit your needs and provides the latest technology to ensure you can access the fastest and most efficient broadband service around.

For a free site inspection before our qualified engineers complete your broadband installation, please contact us here and we will arrange a free site survey to suit your business or residential needs.

Don’t cry over slow speeds! There is a solution!

How to get super-fast broadband without phone line rental

When looking for a new broadband provider, it is easy to assume that this would also include phone line rental within the fee, but this isn’t necessary with the most modern and up-to-date broadband providers.

Wireless fibre technology can be used to take high-speed fibre-optic broadband, transfer it to microwave data and then transmit a secure wireless signal between distribution sites to homes and businesses without the need for a phone line or line rental.

Instead of cable, a small dish can be used to provide wireless fibre technology to anyone within a clear line of sight of the distribution points.

Most broadband packages use your phone line to deliver broadband, however, some internet providers give you the option so you can choose to have a phone line as an add on if you require this or you can use their VOIP system.

what is voip

What is a VOIP system?

VoIP is also known as internet telephony which is a way of making phone calls that, believe it or not, doesn’t use a phone line.

VoIP stands for Voice over Internet Protocol which means phone calls that are made through the internet, rather than through a regular landline or a mobile network.

A VoIP system works by taking your analogue voice signals, converting them into digital signals, then sending them as data over your broadband line.

It’s a very useful way of making calls – for a start, once it’s set up it’s a lot cheaper than using normal phone lines. It means that, depending on your setup, you may not have to pay for your phone calls based on distance, which country you’re calling, or how much time you spend chatting.

Due to modern and advanced technology, with Wave Internet, compared to traditional providers there is no phone line needed and no overseas call centres too!

Whether you are looking for Residential or Business solutions, Wave Internet can help you to get superfast broadband without line rental!

switch graphic Here are some of the benefits of using Wave Internet with no line rental:

  • Experience reduced monthly costs on your broadband services

  • With unique fibre-to-mast solutions, you can benefit from high-speed internet access

  • With the aid of secure encrypted radio technology, you can enjoy far higher speeds than those currently available with conventional fixed-line solutions

  • Greater upload speeds which is especially important if you use any cloud-based services or remotely back up your data

  • Faster overall internet speeds even in remote countryside areas

  • Voice over internet phone systems (VOIP) will allow you to access cheaper calls whilst offering flexible and adaptable contact numbers

  • Reliable and fast response times – with local masts and local engineers, the broadband service you will experience will be second to none!

  • Guest networks for friends and visitors – give people access to the internet when they need it most

  • By not renting public masts, there is no pressure to oversubscribe sites like other suppliers so there is a policy of limited numbers per mast in order to offer super fast broadband for all!

 

 

How internet speeds can affect house prices

When you are looking into properties, you have probably heard of the famous phrase, ‘location, location, location’. Of course, location of your new home is very important, but this is in more ways than you think.

Internet speeds have been found to affect house prices just as much as the location. In fact, there can be a big difference in property prices in neighbouring streets because of broadband speeds. When it comes to moving house, people are simply not prepared to relocate to somewhere with a bad connection or slow internet speeds. Let’s take a closer look at how internet speeds affect house prices in the digital age.

The top house hunting factors

When searching for your dream home, there are going to be a number of factors that you look for. In particular, the location is at the top of the priority list. This includes the street and neighbourhood the house is located in. Overall, you want it to be a safe area that suits your lifestyle, as well as being near to your work and perhaps near shops, schools and transportation. Some people look for bustling city spots while others wish for a quiet rural location. The choice is yours.

Of course, the house itself matters too. Some opt for modern new developments, whilst others prefer traditional Victorian homes for barn conversions with character. Perhaps you are more focused on what is inside the home, such as the number of bedrooms and bathrooms. In addition to the floor plan, you want to know how much the heating is going to cost and what amenities are available for moving in. Some people want a property they can make their own, whilst others want somewhere completed to their style.

Home Rural Broadband

Internet speed is now a priority

In the 21st century with innovative technology, being online is essential. Fast home broadband speeds have become a new factor that families are looking at before they move into a property.

Internet speeds are often taken for granted, with younger generations growing up with freedom online, unaware of the days of dial-up. With the recent change in the working lifestyle due to COVID-19, more people are now working from home, streaming television programs and surfing the internet than before. In one way or another, we are all dependent on the internet. One of the top questions when looking at a property is now; how fast is the internet here?

Bare in mind that the buyer of your property may be a landlord looking for rental income, so broadband is going to be a huge factor in the rental market.

WIFI Mesh system House prices slump with bad internet

If you are trying to sell your house, know that your internet speed is going to be scrutinised. If you have fast speeds and do not experience any interruption when you are streaming or surfing, your property price is likely to be safe. However, if you do have slow broadband speeds, this is something to worry about. A recent study by ISPreview has found looking at average UK house prices that if you have really slow internet speeds, 24 percent could be knocked off the value of your home.

For example, that same study saw that an area called Coppice Farm Park in St. Leonards had a 62 percent lower property price than the average property in the same postcode district. The internet speed was a shocking 0.719 Mbps.

In particular, it is often rural properties that are affected by slower internet speeds. While a lot of people love the quiet and serene surroundings of the countryside, they still want the amenities that the city provides. Of course, house prices are typically lower in rural areas than in the city. But they are going to be even lower if the internet is not up to speed.

switch graphic

Fix the problem before you sell

Do you want to sell your home soon? As you can see, the internet has become a priority for house shoppers. If you think that you have a slow internet speed, make sure you get the problem fixed first. Do not ignore it and think nobody will notice. They will and this is going to take a toll of the price you get for your property. You will also be able to benefit from the faster broadband yourself while the house is on the market. Flexible contracts are available from Wave Internet, so let us work something out for you.

Wave Internet is the number one choice when it comes to rural broadband solutions. You can get next-generation internet technology so that you do not suffer from any slowness or breaks online. You are able to stream, surf and work without any problems, no matter where your property is located in the countryside. You can even choose a WIFI booster for even better speeds. 

Wifi Security – How to minimise the risks

Do you worry about being hacked or having your private information compromised? WIFI security issues are one of the most common worries amongst internet users. There are many horror stories in the media, which are growing due to the popularity of smart devices.

Just because these things are happening, it doesn’t mean you can’t enjoy having WIFI and smart devices in your home or business. It just means that you also have to be smart with your security. Let’s take a look at some easy ways to minimise risks.

Security tips for WIFI

First of all, we will take a look at ways you can secure your WIFI. This is something you can do before adjusting the settings on your smart devices. So, let’s get started.

secure password Use a strong network password

Of course, the most obvious security tip is to have a strong password on your WIFI. This is going to stop any unwelcomed guests using your internet or compromising your security. You would be surprised how many people do not have passwords.

In addition, a lot of WIFI networks will have a default password. Have you ever changed this? Not a lot of people do. But if you want to be extra safe, it is recommended that you change all of your default passwords. Ensure your password is strong by using a variety of numbers, letters and symbols. Of course, it should be something that no one will easily guess or is common knowledge about you. You may also want to change the network names if you are worried. You can use a password generator website to create something super secure.

Update the Software Keep software up to date

We are all guilty of ignoring updates when we are busy on the computer. But it is best to always install the updates when they are available. In particular, WIFI providers may send you updates that boost the security of your computer and other devices. It is essential that you install this so that you can enjoy the latest updates to remain secure. Hacking and viruses are getting more sophisticated all the time. It is necessary to stay up to date when your provider is offering new software.

guest wifi Have a guest WIFI network

If you run a business, it is not always advisable to have a public WIFI network. Of course, this depends on the type of business you have. An office may only need internal wifi, but in hospitality providing your customers with a connection is a good way to attract people into your store, café or restaurant.

If you are not careful, it can cause real security problems. A public WIFI network without a password for example, can be easy for hackers to access your data, as well as your customer’s data. Keep internal and guest connections separate. This is going to make sure that you are not open to threats and you are still offering a connection for your customers. They will not be able to access your other devices, such as smart devices and printers within your business. You can also enjoy peace of mind and know you have done everything.

switch graphic

Change Provider

If you have already experienced security problems with your internet provider, it may be time to switch. This can be the best way to avoid security issues happening again. For example, at Wave Internet, we can provide you with super-fast and affordable broadband in your home or business. You can stay connected, as well as secure, allowing you to browse with confidence. You don’t need a phone line and there is unlimited data usage. We also have a local telephone number in case you have any problems. This is a great solution for customers living in rural areas and needing reliable coverage.

smart devices Security tips for smart devices

Do you have smart devices in your home? By smart devices, we mean Amazon Alexa devices, such as the Echo and Echo Dot, Ring doorbells, Hive lighting and heating and Google Home. All of these devices need an internet connection to operate. Once you’ve secured your WIFI, there are some things you can do with these devices too to be extra safe.

1. Erase Alexa voice recordings

You may not realise it but Amazon Alexa devices keep a log of all the voice recordings you have made. Think about it like your web history but on your smart device. If you are not comfortable with the smart device storing all of your commands, you can easily erase them in the history settings. It is advisable to make a habit of doing this every one to two days. This way, you can keep on top of things and make sure there are no voice recordings left on your smart device.

2. Turn off cameras and microphones

Are you guilty of leaving on a lot of devices when you do not have to? Perhaps it is time to consider switching off your smart devices when you are not going to be using them. There are a lot of bad stories in the media about hackers, which can be quite scary. Limiting the amount of devices you have on in your home could minimise threats.

In addition, there are now smart devices that enable you to manually switch off the microphone when you are not using it. Simply use this button when you are now using your smart device and this can stop it listening to your conversations and recording with you realising.

3. Choose a unique wake word

Do you know what a wake word is? This is simply the phrase you use to wake up your smart device and begin giving it demands. In other words, this is when it starts to record your voice. To avoid the possibility of interference, as well as recording conversations you do not want it to do, you can change the wake word. Try to choose a unique word that would be hard for someone to guess and that does not pop into everyday conversation. This way, the device will only record when you want it to.

4. Use a pin for voice purchases

Of course, one of the great things about Alexa devices is that they enable you to make quick and easy purchases. All you have to do is say your command and your items will be ordered. But this also makes it simple for children or somebody else to make purchases on your account. The best way you can secure your device is by setting up a pin code for voice purchases. This can be easily done in settings on your Alexa account. Make sure it is a pin that nobody is going to guess.

5. Adjust privacy settings

Without you realising, a lot of smart devices are using your information in one way or another. Make sure that you read the privacy policies and terms of use so that you are familiar with the data that is used. If you are not comfortable with some of them, do not use them. But there are ways you can adjust the privacy settings. For example, in the Alexa app, you can view and adjust your privacy settings. You can manage what information is going to be sent away to Amazon. You can also review the permissions on your phone so that smart device are not using your microphone, camera or other information without you knowing.

 

Want to discuss your internet security?

Get in touch with our team by calling 01254 377373 or email us at info@waveinternet.co.uk.

5 simple ways to improve your internal WIFI

Are you looking for ways to improve your internal WIFI? In today’s world, we struggle to function without a good internet connection. The revolution of the online world means we rely on technology more than ever, and this only works if you can connect at a decent speed. WIFI with slow speeds and bad reception can affect the playback of videos, surfing the web and scrolling through social media – 2020 essentials!

With the current situation of Covid-19, we are all in our homes and reliant on services such as Netflix, Youtube and other online services to keep our mental health in order, and tackle our boredom. Kids also require access to the internet to do their schoolwork online, and with most people now working from home, there is heavy usage on your broadband!

If you are finding things are running a bit slower than usual, there are things you can do to improve it, here goes…

WIFI Mesh system Install a WIFI mesh system

Do you notice that some areas of your home experience slow speeds while other places do not? This can be annoying and affect your browsing experience and productivity. The good news is that there is something you can do about it. You can install a WIFI mesh system on your property. This is going to be better than WIFI extenders and make sure that you do not have any dead spots.

Essentially, a WIFI mesh system means having more than one router device in the building. They are going to work together to bring better WIFI to your devices.  Together the nodes should bring a seamless WIFI connection to all areas of your home or business. For example, at Wave Internet, we have modern and sleekly designed nodes that you can place in different rooms. You will hardly notice they are there but you can enjoy better WIFI instantly after install.

disconnect unused devices Disconnect devices not in use

The chances are, you have a lot of devices that are connected right now. This can be anything from smartphones and computers to speakers, televisions, printers and wireless accessories. We are all guilty of keeping them connected to the WIFI for convenience and so they are ready to use when we need them. But the truth is, keeping all of these devices connected is overloading the usage and slowing it down. Think about it like every device is like a person using the internet at the same time as you. It can affect speed.

The best thing you can do is disconnect the devices that you are not currently using at home. It will not take long to connect them again when you want to use them. You should notice a difference in your WIFI experience. If you cannot disconnect a lot of these devices, you may want to consider switching to wired alternative hardware. For example, you can easily invest in a wired mouse or keyboard, which should not cost a lot of money. This way, you can still have them connected but they will not interfere with your WIFI.

Updste Software Keep software up to date

The reason your WIFI might be running slowly could be down to needing an update. So, perhaps it is time to see if there are any software updates. Companies like here at Wave are always trying to improve things, so there are often upgrades available, just get in touch and discuss with a member of the team. Even if your WIFI is not playing up, it is best to check for updates regularly, as this could improve your online security too.

Secure Password Create a secure password

Is your WIFI protected by a secure password? If the answer is no, now is the time to get one. Whether you are experiencing slow speeds at home or in your business, having an open or public WIFI may be contributing to this. Not only does this affect your surfing experience but it can also leave you open to security threats. It is always recommended to encrypt your service and have a password. This is going to stop everybody using your broadband, as well as make hacking less likely to happen.

Do not forget that having a strong password is essential. This should be something that is not easy to guess. It is recommended to use a combination of symbols, numbers and letters – you can use a password generator. Try to avoid common letter or number patterns, such as 1234. Make sure it is not personal information and it should be at least eight characters long.

upgrade hardware Switch to the latest hardware

Technology is always changing. If you have not invested in your WIFI, now may be the time to do it. As the need for connectivity increases every year, this means that there is newer technology out there for you. For example, Wireless-B, Wireless-A and Wireless-G are older and have lower speeds than more modern versions. Sometimes, it is necessary to upgrade and even spend a little bit more to get the experience that you want. In particular, if you stream a lot of videos and games, this may be essential for you to enjoy them.

switching broadband provider Things that are contributing to lousy WIFI

So, we have looked at some simple things you can improve your internal WIFI. But there are actually things that are already in your home too. There are a number of items that are common in households and businesses that affect WIFI speed. Let’s take a look.

Metal furniture

Do you have a lot of metal tables or other furniture around your home? This could be affecting your WIFI speeds. This is because metal is a conductor. In other words, it is a material that can absorb electricity and prevent the release of electromagnetic waves for your WIFI. The best thing you can do is minimise metal furniture in your home or business or keep it away from your router.

Refrigerators and washing machines

There are many appliances around your home or your business that can interfere with the WIFI. Two of them are refrigerators and washing machines. A lot of people do not realise this, but radio waves from big appliances like these can affect your signal and internet speeds. The best thing you can do to prevent this from happening is to move your router away from big appliances like refrigerators and washing machines.

Kettles and microwaves

It is not just the big appliances that could be affecting your WIFI signal. In fact, smaller kitchen appliances, such as kettles and microwaves can interfere too. They have a similar frequency that is used by WIFI and this can mean that it interrupts your speeds. The best thing you can do is have your router far away from these small appliances. This can hopefully stop the interruption from happening.

Automatic downloads

If you have devices connected to your WIFI, they may be set to automatic downloads. This means that any updates are installed automatically when they become available. Often, this is a setting that people use for convenience. But this could be interfering with your WIFI speeds. So, take a look at your devices and see if this is happening. Change the settings so that it alerts you when an update is ready and you can choose to download it when you need to.

switch graphic

Switching is easy

Why should I switch to Wave Internet?
Unlike the big corporates, we have the flexibility to quickly adapt to changing needs of our local customers. Our new technology allows us to beam high speed internet from our stations all around Lancashire and Greater Manchester. They want you to think that they all use the same technology and there are no other options, but we are here to change perceptions and provide excellent, rapid customer service at the same time.

The email scandal: broadband companies

How some broadband companies make switching hard work by using your email address against you

The chances are, when you signed up with a broadband provider many years ago, they gave you a free email address. Of course, this was great at the time. You created your account and since then, you have signed up to other services, made purchases and receive all important correspondence to this email address. Everything is in one handy place and there when you need it. 

But if you are thinking about switching broadband providers, you should be aware that you might not be able to take your email address with you. A lot of people do not realise that their broadband service is not just featured in their email address name; you actually have to stay with the broadband company in order to access it.

The reality is, some broadband companies are using your email address against you. Let’s take a closer look at how and what you can do about it.

switching broadband provider

The reality when you are switching broadband provider

So, let’s take a common scenario.

You want to change broadband companies due to no longer being happy with your current provider.

You have found a cheaper, better deal somewhere else to save money and suit your internet use.

You organise the cancellation and end your contract.

Then...they drop the bombshell that your email address you have used for years, will no longer be in use!

These companies know that everyone wants to keep their email address, so take the opportunity to make extra income, or to retain the customer because the hassle of changing their email is just too much. Examples of the options they give to customers are:

Your Email account is deleted forever

First of all, some broadband companies will simply delete your email account when you end your contract. You will no longer be able to access any of your emails, and will lose all of your correspondence and contacts. There is no way of regaining any of this information, forcing customers to accept the reality that they have to start all over again.

You pay a monthly fee

The other option you have is to pay a monthly fee in order to keep your email address and still use all of the features you currently use for free. While you may think that this is a small price to pay to maintain all of your data, it is not a great long-term plan. The company in the future could decide they no longer offer the stand-alone service, and you are back to square one.

This is a service that you enjoyed as part of your broadband package. Now, you have to pay your new broadband company and your old one to access your emails. Is this something you really want to do? 

Gsuite Google Emails

Bite the bullet – Sign up for a web-based email service

If you are still wanting to switch broadband provider and are scared about losing your emails and contacts, we have some useful advice. One of the best things you can do is sign up for a web-based email service. This is going to prevent this problem from happening. For example, you can choose to sign up for GSuite or Outlook. They are not linked to any provider and they are also cost-effective.

A personal account with Gmail is free to use, or a business account is as low as £4 per month with all the extra services. You get all of the features that you need to conduct business or personal emails, as well as their being good storage space.

We have created some simple steps so that you can transfer everything from your old emails onto your new web-based email account. Make sure you follow these steps in advance of your email account is closed.

Step 1: Sign up and create your email account

First, sign up for your chosen web-based email service. Create your account and fill in all of your details. This should not take long and the online forms are normally easy to follow and guide you through the process.

Step 2: Forward important emails

On your old broadband email account, find any important emails you have. The best way to transfer them to your new email account on the web is to forward them to your new address. This way, you will be able to view everything and put them into folders in any way that you like.

Step 3: Transfer your contacts list

One of the most important things is going to be your contact list. There are ways to download or export your list so that you can transfer it to your new account. Different email accounts will do this in various ways. Search for instructions on how to do this or contact your broadband provider.

Step 4: Check your website subscriptions

Have a look at your emails. Gather a list of the subscriptions that you have and accounts that you want to change to your new email address. For example, this may be social media websites, online banking and shopping accounts. Log into those websites and change your email address. This will make sure that any correspondence now goes to your new account.

Step 5: Set email forwarding

While you transition over to your new email account, set up email forwarding on your old one. This will make sure that all your messages get forwarded and you receive them. You can even set up automatic replies to emails you receive on your old account. This can inform anyone where they can contact you moving forward.

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Make your switch easy – Choose Wave

This may seem daunting, but there is help on hand to switch providers, even if you are stuck with issues regarding your old email address. We will guide you through how to retain your information.

Here at Wave Internet, we side with Ofcom when it comes to email address usage. We strongly believe customers should always have an informed choice.

That is why we never use your email address against you. At no point will you have to pay money to access emails or stay beyond your contract.  We keep everything transparent and we are focused on offers you reliable, local and fast internet. We do not charge extra fees for going over allowances nor do we include unnecessary landline charges.

The great thing is that we offer flexible contracts too. There are a lot of other providers out there that try to tie you down for a long time. We simply do not do this. You can choose a package that suits you best. 

So, do not let broadband companies take advantage of you. Make sure that you research what happens with your email address and look to sign up to a free web-based email service. In addition, contact our team to find out more about Wave Internet. We offer next-general internet technology without any cables. And we offer you all this for an amazing, affordable price. What are you waiting for? Talk with us today.

5 ways free customer WiFi can boost your business

Many customer-facing establishments such as restaurants now offer WiFi free of charge for visitors. Are you considering this is an extra service you should provide? No matter what business you run, free WiFi can be a fantastic way to encourage customers through your door. Think about it; everybody is online these days, and few can leave home without spending time online. So, offering a secure WiFi option can ensure they have a great experience when they visit you.

Let’s take a look at five ways providing free customer WiFi can be beneficial for your business.

beat competition

1. Beat Your Competition

In every industry, you’ve got competition. There’s always going to be another company that is trying to attract your customers. This means you’ve got to do something that gives you a competitive edge, something different. Offering free WiFi when customers come to your establishment can be a way to attract more custom.

Customers do a lot of research nowadays. They look into what a company can offer them, and what benefits they can enjoy. Buying decisions are not always based on prices or products alone. People could choose an establishment just because it offers them a chance to get online for free. For some, it can be a deal-breaker.

One thing you should bear in mind is that customers don’t like slow or disconnecting WiFi. If you choose a provider that’s not right for your area and that has a weak connection, this is going to annoy your customers. It’ll do the opposite of what you intended; it could drive customers away. 

As a business owner, you need to make sure that you offer a reliable and secure network for your visitors. For example, if your company is based in a rural area, it can be difficult for you to find a provider that offers fast, responsive internet. At Wave Internet, we offer fast, reliable broadband to rural areas. Chances are not a lot of your competitors will offer free WiFi. So, it’s the perfect opportunity for you to capitalise on.

customers stay longer wifi

2. Make Customers Stay Longer

If you run a business such as a café, you want your customers to stay for a long time and enjoy your food and beverages. This means they are more likely to buy more products from you if they stay for two hours compared to 30 minutes. So, how can you convince your customers to extend their stay? Try offering free WiFi. This type of complementary service is a way to keep them busy and in your venue for longer. Ultimately, if they stay longer, they will spend more money. 

If customers take up valuable tables or sitting areas could affect you, or them not buying anything at all; you can always use some tricks to make sure this doesn’t happen. For example, you can set a time limit on your WiFi, or limit the amount of power outlets that are available for customers to use. In addition, you can lay out that a purchase has to be made before gaining access to free WiFi.

free wifi

3. Collect Customer Information

You can make it a win for both your customers and your business. In order to use WiFi, ask your customers to enter their details and make an account. It’s simple. You can have a quick online form for customers to fill out before they gain access to the internet. This is a way for you to gather their information, such as their name and email address. You can also ask them to consent to information being sent to them about new products and services.

This customer information can then be used for marketing purposes later on. You can send promotions and upcoming events to them, which can entice them back. Just make sure that you have a secure database if you’re going to collect customer information. With personal emails, you can encourage repeat business.

hotel wifi

4. Enjoy Free Marketing

Have you ever used WiFi in a hotel? When you try to connect, a home page pops up advertising the hotel and its services. You could do something similar for your business. It’s a good way to remind customers who’s providing the free luxury and any offers you may have running at the time. It might be enough to catch their eye and for them to make an extra purchase. 

Customers that use your WiFi are more likely to market your products through social media too. They’ll connect and share photos on platforms like Facebook and Instagram & Twitter, as well as share their thoughts. Even ‘checking in’ at your establishment is a way to spread the word about your business. All of this is for free, with customers sharing with their friends and family & business contacts. You can even create a unique hashtag for your business so that everybody can get involved and have some fun. Plus, you can gain feedback on your brand at the same time. 

We all know how powerful social media can be for driving more customers to your business. One of the most important things is to make sure that you have a strong internet connection allowing customers to access social media. Otherwise, this can be frustrating for them and your business.

marketing

5. Advertise Offers and Promotions

If customers are busy on their mobiles and using your free WiFi, you may think; aren’t they going to miss the products and services that are on offer in my establishment? Well, the way to tackle this is to advertise offers and promotions through the connection screen. You can create a homepage that they land on as soon as they are connected. This can showcase the current sales and promotions you’re offering. 

In addition, you can even offer discounts and special giveaways using your internet connection. This is another way to engage with customers and encourage them to spend money in your establishment. This is like a reward for your customers.

Do you want to introduce free WiFi to your business? As you can see, there are many advantages that you can enjoy when you offer this perk. Customers are also more likely to spend more in your establishment. Plus, it’s a way to collect customer information and market to them later on. This is all with little effort. It’s definitely an investment that can see a return.

At Wave Internet, we offer business packages that can get your company online. We offer high-speed internet and wireless fibre so that you can offer WiFi to your customers, no matter where you are. Even if your business is based in a rural area, you can be one of the few establishments to offer reliable internet to your customers. Contact us today to find out more.

How going cashless can benefit your business

Technology is taking over and it’s transforming everything in our lives. This includes the way that we pay. Practically everyone has at least one debit or credit card now, and the popularity of mobile payments such as Google & Apple pay has been a game-changer. Card payments used to slow things down, but with contactless, the process is super easy and efficient.

Many people often don’t carry cash, and companies are evolving. Train stations now let you use your card instead of tickets, you now tap your card on buses instead of paying the driver, and even window cleaners have started taking a direct debit rather than cash in hand. Have you thought about adjusting how your business deals with transactions?

A lot of companies are moving away from dealing with money and over to a cashless payment system. This includes having a card machine, offering contactless and allowing mobile payments. But what are the benefits to a cashless payment system? We’re going to point out some of the main advantages you can expect when you modernise your business. 

easy card payments

Make your business attractive to a busy lifestyle

People don’t want to carry cash with them everywhere they go now. They’d rather quickly pay with their debit or credit card so they can be on their way. In addition, more people want to use contactless too. A quick tap and you’re ready to go. 

If your business doesn’t provide these facilities for card users, they’ll simply go somewhere else. In particular, if you have a rural business and there aren’t any ATMs nearby, you’re going to lose customers because they aren’t carrying cash; make the jump to a cashless establishment! This is going to cater to almost everybody. It shows that you’re moving with the times and investing in your business too.

A study by Visa found that customers actually spend more money when they use a card to pay. For example, people spent on average 40% more at a family restaurant. Thus, having a cashless payment system could actually encourage your customers to spend more on your products or services.

card payments market stall

Create a more efficient process

Let’s be honest; nobody wants to stand waiting to pay longer than they have to. Everybody’s busy and they want to be in and out with their order – not waiting around in long lines. If they do have this negative experience, they’re more likely to visit a different place next time.

When customers are paying with cash, it can take longer to serve them. have you noticed that most people wait until the last minute to get the payment ready when paying cash, with card payments they tend to have it ready in their hand! Not only can it take customers longer to dig around in their wallets for the right change at the last moment, but it can also take employers longer to count the cash and coins they receive. Taking away the cash element can help to speed up waiting times, so no long lines with a grab and go system. lot’s of bars and clubs have already made the switch and claim it is making a huge difference to their business.

An insight report into consumer payments found that processing a contactless transaction only takes one to two seconds, compared to at least seven seconds for cash. You may think this isn’t a big difference, but if you’ve got a line full of people, this time will soon add up – the person at the back of the line will definitely notice the delay!

faster cashless payment

Less Stress for Employees

It doesn’t matter how much training an employee has had on the register, it can still be stressful handling a line full of customers. In particular, if they’re feeling under pressure or not very good at maths, counting out lots of coins and notes can be difficult.

Of course, you want to support your employees in any way that you can – and moving to a cashless payment system is going to improve stress levels at busy periods. 

mobile phone payment

Accommodate mobile payment users

Nobody can leave the house without their mobile phones these days, and people are far more likely to accidentally leave their wallet at home than their trusty devices. This will continue to be the case as mobile payment methods are growing in popularity. More and more customers are choosing options like Samsung Pay and Apple Pay to make purchases, and it’s important that your business embraces this new technology.

By providing the facilities to make these payments possible, you can accommodate your business to everybody. This trend is going to continue to grow, so making the investment now will be worthwhile. 

easier accounting with card payments

Easier accounting

In some industries such as restaurants and bars, balances don’t always add up at the end of a shift due to what is often human error from mishandling change. It’s easy for an employee to make a simple mistake if they aren’t paying attention or are at the end of a long shift. By cutting out the cash element, this is much more unlikely, and everything is logged.

When you take digital payments from cards and mobiles, all transactions will be tracked and have a record. It’s all visible to look back on and can feed into accounting software to reduce the manual inputting of data.

Reduce the risk of theft

When you keep cash in your registers overnight, it can make your business a target for thieves. Nobody wants to have their establishment broken into their hard-earned money stolen. While you may think that this will never happen to you, there’s still a risk that it could.

One way to minimise the chances of this happening is by removing the cash entirely and going cashless! Thieves will be deterred from breaking into your business, and you can enjoy peace of mind.

In addition, removing cash from your business can avoid the risk of receiving counterfeit banknotes. Since you no longer deal with cash, all payments will come with card and security is high with electronic payment systems.

good broadband connection

Think about your internet connection!

Going cashless is great, but you are then relying on a continuous reliable broadband connection for your business. You may think this option isn’t available if you are based in a rural area, but switching from traditional broadband providers to a wireless solution gives you a strong and secure internet connection when you need it most.

 We offer affordable packages that can be cost-effective for your business including cheaper calls with our VOIP phone systems.

How Wave are shaping the future of broadband

Do you have trouble accessing the internet in your area? Is the slow broadband affecting your home life or business productivity? Unfortunately, there are still a lot of areas in Lancashire and Greater Manchester that cannot enjoy fast internet on-demand, whether it is to stream Netflix or conduct business research. But that is all changing thanks to Wave Internet. We are providers of high-speed wireless broadband that can transform your online experience through modern technology. Let’s find out more about wireless broadband and its benefits.

streaming Netflix

What is Wireless or Satellite Broadband?

Just as the name suggests, this technology involves using a satellite dish to gain access to the internet. You can have a dish and transmitter installed at your home or business premises, which connects wirelessly to satellites in space to provide you with a broadband internet connection on the ground. It is very similar to how your satellite television works. But instead of just receiving information, you can send and upload it as you wish.

How does this differ from traditional wired options?

The main difference between satellite broadband and other types is that there are no wires or cables involved. Hence, it is not known as a traditional wired broadband option. There is no need for a landline either, which most of the big corporations like BT force customers to have unnecessarily. Wave offer the latest VoIP technology for making calls, read more about this here. If you do not have access to fast wired broadband services in your area, satellite broadband is the best option to get you online. In particular, this applies to rural areas of the country and if you live somewhere that is classed as remote. Alternative broadband like this is growing in popularity due to the variety of benefits that it can offer homeowners and business owners.

satellite broadband technology

What are the benefits of Satellite Broadband?

When you choose wireless satellite broadband over other options, you can look forward to many advantages. In particular, if you live somewhere that is rural or far away from bustling cities, you may find it very irritating and unproductive when you have slow internet access. often the wires from the exchange are old and damaged, which can affect the speeds you receive. Perhaps you do not receive any broadband options at all where you live or work.

wireless broadband beamed

Who can benefit from Wave Internet?

The great thing about satellite broadband is there is practically nowhere in the North West that cannot receive internet access. It offers endless accessibility compared to DSL, cable or fibre broadband options. Instead of spending time waiting for webpages to load, emails to refresh or videos to buffer, you can enjoy fast, easy broadband when you need it. No area is too remote for satellite broadband from Wave Internet as high-speed internet is beamed from our bases.

Due to the type of broadband, lots of different businesses can benefit, who often have issues with using the big corporations and wired networks. Companies such as Construction Sites, Schools, leisure parks and housing developments. many of these have temporary sites or a need for large network capability.

temporary site wireless broadband

When it comes to upload and download speeds, Wave’s broadband is very impressive; for example, Digital Subscriber Line (DSL) broadband can be slow if you are trying to complete large backup services or even if you are trying to watch HD videos. These tasks are no problem for satellite, which can offer download speeds of 1 to 200 MBPS, upload speeds of 1 to 4 MBPS, and can be up to 10 times faster than DSL broadband.

Fibre-optic broadband is probably an option that you see a lot on television or advertised online. It claims to be reliable, fast and easy to install for homes and businesses, but it is often not available in rural areas, or if it is, it is at a very high cost that may not suit your budget.

The best option for your home or business is satellite broadband instead. This is a more affordable option and can always work in remote areas; you do not have to wait for a long time for installation or cables to go down in your area. It all works by satellite and as long as you have a clear line to a Wave Internet mast, you are good to go.

voip for business

You do not need a landline for the broadband options with Wave, all you need is to have a satellite dish installed. This is not big or intrusive and the process of installation is not complicated or time-consuming. The satellite is around the size of a small pizza outside your building – you will hardly even notice it is there.

This includes an antenna being installed to receive the signal too. It is simple and does not take long for installation to be completed by a professional – Wave even have a fast-track option.

fast broadband for gaming

Reliability Is an Important Factor

While factors like the speed and price of broadband are important, there are other aspects that should be considered to ensure the best experience at home or work. You want to make sure that the broadband you choose is reliable.

For example, if you are running a business that depends on a daily internet connection, you do not have time to waste if systems go down. Our technology is much simpler than other options. You do not have to worry about electrical surges or heat damage that you can experience with cable internet and the copper coaxial cables that are installed.

Choosing a dependable and trustworthy broadband company is essential and it will avoid problems happening. Wave Internet is a reliable, local company that uses new and advanced technology to bring you dependable broadband when you need it the most. We don’t have overseas call centres and respond quickly with friendly service.

broadband customer service

Look for Excellent Customer Service

Customer service is also important and should be a consideration when you are choosing a broadband provider. You need to know that there is going to be help available when you need it.

Whether you are having a problem with the broadband or have a general enquiry, you want the response to be fast, helpful and professional. In addition, you may want to choose a local provider that is familiar with your area.

Again, this is where Wave Internet excels. We have a fantastic team based in the North West of England. We run an attentive, caring and efficient customer service that supports you when you have an enquiry or problem. We own all of our mast sites, operating a policy of limited numbers per mast to ensure we can provide excellent broadband.

If there is a problem, we know about it first before you have to worry.

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Choose Wave Internet

Would you like to make the switch to satellite broadband? It has never been easy to change your broadband. In particular, if you live in a rural area, you can finally enjoy having a stable internet broadband provider. With Wave Internet, you can enjoy fast, affordable and reliable internet for your home or business. Contact us today to find out more.

 

How to get fast Internet in rural areas

When you live in remote, rural areas, accessing superfast broadband can be a headache but there are specialist broadband providers that will ensure you receive reliable fast internet at blistering speeds!

The reason why some internet providers struggle to offer a great service in hard to reach areas is that the infrastructure is limited or simply isn’t there which can be a huge challenge for some larger organisations.

In urban areas, there is a real demand for high-speed internet, but why shouldn’t this be the case in rural areas as it’s just as important?

Find a Provider that specialises in Remote Areas

If you are based in one of these difficult to reach rural locations, you may want to use a provider that specialises in these areas as for standard broadband your entire connection depends on a telephone line, so the distance you are from the nearest line will determine the speed and efficiency of your broadband.

If you are based outside of a busy town or city centre area, your options will be limited as you will be far from the exchange and therefore you will be experiencing much slower speeds.

So, what are the main reasons for broadband being slower in rural areas?

  • With fibre broadband, the cables run from your nearest street cabinet and your home so if your home is far from the nearest cabinet, this could directly impact your overall broadband speed

  • As homes aren’t as close together as they often are in towns and cities, a single street cabinet may cover a much larger geographic area despite having the same number of telephone lines attached. This means that the line length to street cabinets tends to be much longer so you are likely to experience much slower fibre broadband speeds!

  • Some of the lines are also not upgraded as regularly as there is less demand so larger telecoms companies might make the decision that the demand does not warrant upgrading the services!

If you live in the countryside, you may be wondering what the benefits of your broadband option might be.

Here’s a breakdown to help you to decide on the best option:

Fibre broadband delivered by fibre optic cables

Fibre broadband is one of the most popular options with almost 90% of homes using this type of broadband. This is a high speed, efficient and reliable option.

Standard broadband using copper phone wires

Most households should be able to access standard broadband, however this is not the best option for rural locations as it is more common and much faster in urban areas.

Mobile broadband running on 4G

If your area has good 4G coverage you shouldn’t have a problem, however relying on mobile broadband could be unreliable, especially in a more remote location. However, there is no need to have a phone line and line rental charges so this is a bonus!

Satellite broadband using a satellite dish in your home

You don’t need a phone line for satellite broadband and the speeds are much faster so it is usually offered by more niche providers.

Fixed wireless broadband via a mast and receiver

Speeds can be fast with fixed wireless broadband, however this can vary and isn’t the most reliable option if you live in a rural area.

Bonded broadband which uses two or more phone lines to create a faster one

This is a very specialist option only offered by certain providers in the UK. Bonded broadband is able to significantly enhance internet speeds where faster services are not available but these services are primarily aimed at businesses as opposed to being used for residential use.

Making the switch and changing your broadband is easy!

If you are unhappy with the broadband service you are currently experiencing in a rural area, you are entitled to change this so you can benefit from a much faster and more reliable service!

There are many benefits to switching – from faster speeds and less monthly line rental fees to reliable and faster response times from engineers, so here’s what you should consider if you are looking to switch services soon:

  • There are tonnes of broadband providers out there, each offering something a little different for a slightly different price. When you want to switch, always use a price comparison tool to see what the options are in your rural area, and which one will give you the best deal.

  • Broadband contracts tend to last a while, so check what’s going on with the one from your current provider before taking out a new one. If you’re no longer within the contract’s minimum terms, you’re free to switch.

  • Work out which speed you need! A package with superfast speeds (24Mb and above) is great for big households, or anyone who streams a lot of video, plays games online, or downloads large files regularly but you might need less than this if you are not such a heavy wifi user!

  • Consider their customer service – Will you get a quick response from them if something does go wrong? Have a read of some customer reviews to find out what other existing users are saying!

 

Consider a specialist broadband provider

For example, broadband companies such as Wave Internet are experts in providing high speed and reliable broadband services across rural areas across the North West and they can offer dedicated wireless fibre broadband to difficult to reach locations with ease.

Larger, conventional companies cannot supply rural areas in the best way as they often have pressure to oversubscribe their mast sites which can mean slower speeds and less efficient broadband services for their customers.

What makes Wave Internet different from the rest?

At Wave Internet we own all of our mast sites and do not rent public masts so we have no pressure to oversubscribe our services and operate a policy of limited numbers per mast in order to ensure the best possible broadband experience for all.

Evolved to address the dissatisfaction experienced by individuals and businesses with poor service provided by giant telecoms plc’s, we are able to provide you with high speed internet access than are currently available with conventional fixed line solutions.

With Wave Internet we can supply you with fantastic broadband services for both residential and business addresses and there are many benefits including:

  • Greater upload speeds – especially important if you use any cloud based services or remotely back up your data.

  • Fast overall internet speeds

  • No monthly line rental fees, reducing the overall cost of the package

  • Voice over internet phone systems (VoIP) – cheaper calls, flexible and adaptable contact numbers, no line rental.

  • Reliable, fast response times – all of our masts are in this local area, and so are our engineers!

  • Guest networks for friends and visitors – give your customers access to the internet without them being able to access everything else on the network.

If you live in a rural location or a very hard to reach area and you believe your broadband services are not exceeding your expectations, contact Wave Internet today for a free site survey and we will help your broadband to get up to speed!