Find out if you can get Wave Internet

Coverage Checker

What will the big BT switch off mean for your business?

Use of the internet is an integral part of our daily lives whether at work, home or in a public space and as the world becomes even more reliable on internet usage for such things as services, grocery deliveries and even medication, a fast and reliable internet provider has never been more appropriate.

But what most people don’t realise is that the internet infrastructure itself is a very old implementation that was invented as a secure means of communication during the Cold War over an even older phone line system, and since then, apart from fibre optic upgrades, it has changed very little. Because of its age, the phone line system is now becoming outdated and BT is planning a switch-off that could affect your business.

Fortunately, there is good news but before we get into the details, some key considerations include:

  • What is the Switch Off?
  • New Tech, New Solution
  • Business Packages for Me

The switch-off is a planned event that is going to replace traditional ISDN and PSTN business communication methodologies with a completely online VoIP system while there is new technology available that offers completely tailored and relevant solutions for any size business with no abhorrent and outdated contracts.

What is the Switch Off?

By 2025, BT will have switched off all of its ISDN and PSTN internet communication systems. This is set to affect over 2 million small businesses in the UK that rely on the outdated technology for their day-to-day activities as BT implements a fully online Voice Over IP system that will mostly affect those who rely on telephone communication and faxing.

Voice Over IP is a web-based form of communication that uses the internet as a means of digital communication rather than traditional copper wire methods used for fax machines and landline telephones. However, this doesn’t mean anything bad for your business, in fact, it means quite the opposite.

You will have to adapt to a VoIP system but this is relatively cheap, costs less per month to run and provides superior quality over standard phone systems. Adaptors can also be purchased cheap and easily installed so that fax machines can operate via the VoIP system, therefore, benefiting from the faster speed and improved quality of fibre optic internet systems over the centuries-old copper wire Public Switched Telephone System.

New Tech, New Solution

Although VoIP can be integrated into the PSTN and ISDN systems, the technology is old and outdated therefore a new system is needed. Wave Internet offers a truly 21st Century solution to the 19th Century problem of fast, reliable and secure communication. Using microwave technology, at Wave Internet we can offer stunningly fast wireless internet connections to urban and rural regions alike.

We don’t mean Wi-Fi when we say “wireless”, our technology is much more advanced than that. Our wireless internet data is transmitted directly from one of our data distribution sites (that are connected to the fibre optic network) to your property, home or business without the need for any wires, just a small receiver dish similar to subscribed TV:

The use of microwave transmission means that no speed is lost and connection integrity is among some of the highest that modern technology allows. Because of this, being located far from an internet exchange is no longer an issue and we are able to provide superfast broadband wherever you need it, whenever you need it, regardless of location.

Wave Internet also offers superior advantages over other internet providers such as Sky, Virgin and BT, since they all still operate using wired technology which is prone to outages, exponential transmission drop off and requires a phone line billing system as an extra expense which can cost around £200 per year:

Wave InternetTraditional Providers
Maintains speed and connectionLoses speed and drops out
Flexible PricingExpensive and bound to packages
Provides a strong signal anywhereWeak or not available in some locations
No phone line requiredPhone line installation and payment 
Reliable mesh system availableWeak Wi-Fi signals

We also generously offer a free router to all customers who take up a no-contract subscription no matter what tier they choose, even our most moderately priced package.

Business packages with the latest in broadband technology

Despite our impressive technology, generous savings and super reliable service, where we really shine is offering the best packages to our customers that reflect fair and accurate pricing with no hidden charges or extraneous expenses. 

While we offer exceptional value for money with our family plans, we simply cannot be beaten with our comprehensive business tiers that offer everything a small to medium enterprise needs.

Wave InternetTraditional Providers
Transparent information and billingObscured technology and annual increases
Flexible contractsLong and locked in contracts
Unlimited usageExtra charges for exceeding limits
Exceptional customer serviceOutsourced and poor customer service

For businesses, our most reasonably priced Silver package starts at £49.99 per month for a guaranteed 20mbps download speed. More expensive options take business needs into consideration such as static IP addresses (required for remote access) and VoIP integration options with guaranteed download speeds of 65mbps and even 100mbps which can be discussed with our professional team. 

Connection is guaranteed even in the most rural locations* since phone lines and exchanges are not required as with traditional providers. This means that you will always have access to fast and reliable internet service that has been designed with modern-day communication systems in mind such as mesh systems and wireless technologies that will ensure a future proof implementation and guarantee a smooth transition into a 21st Century comms system when the switch-off has completed in less than 4 years.

switch graphic

*Wave internet currently only operates in the Lancashire and Greater Manchester areas but we are pleased to announce that we are expanding our services to include many more locations.

Cancelling Corporations – Wireless, Local Internet Might Be Better for You

When you think of the term ‘Shop Local’ you often think of the small coffee shop around the corner or the friend who has turned her hobby into a business. What you may not be aware of in the term applies to all aspects of the business including your internet provider.

The past few years have seen an increase in local shopping as people become more aware of the mass production process and want to know where their products come from.

Just like food and locally produced products, new technology has facilitated the use of local internet providers that can provide a fast and reliable connection with superior speed, connection and service over large corporations.

Similar to any other product, choosing a local provider means a tailored experience that results in a more reliable experience for the customer and the technology used allows for an internet connection in places that other providers often can’t or won’t provide.

Covid-19 and Internet Providers

The current pandemic has changed the world in many ways and the way we shop has been affected on a large scale. Since ‘stay home’ orders have been strictly enforced, online retail has boomed and has seen a 76% increase over the past 12 months.

Because of this, many local retailers have welcomed the opportunity to make the jump to online service in order to stay afloat during the pandemic as fewer and fewer people are able to make it to stores in person.

However, many large corporate internet providers that don’t have the infrastructure for reliable service in rural areas may force a contract on a small business owner that isn’t necessary, and are known for their terrible customer service. As of 2020, only 46% of Virgin customers stated that they were happy with their broadband service in a report issued by Ofcom shortly before the Covid-19 pandemic struck the UK.

The Problem with ISPs

Being able to access the internet is almost a basic human right as the medium is used for almost every aspect of modern life. In 2020 alone, approximately 700,000 school children suffered because they did not have access to the internet in order to take advantage of online lessons while they were at home during the pandemic. 

The cost of a good and reliable internet connection doesn’t come cheap and many of the major companies will force unreasonable contracts upon customers that require them to take up extra services that they don’t want or need in order to access internet services.

Virgin, Sky and BT offer their internet packages as standalone products but at a premium price. Their packages are tailored for customers to subscribe to their digital TV services and landline installation as well. These add unnecessary charges to monthly bills.

Sky TV’s cheapest package, for example, costs £43 per month with a £69 setup fee over an 18-month contract and while it includes broadband, which is quite slow, also forces the customer to take Sky TV as well. 

BT has also announced that they will be switching off their ISDN and PSTN services in 2025 and moving their phone technology completely online to a VoIP system. This is expected to affect over 2 million small companies in the UK that rely on telephone communication as a part of their day-to-day business.

While it will still be possible to send and receive data using the copper phone line system with VoIP integration, the technology itself is outdated and a modern method is required to bring a business into the 21st century. 

New Technology

Wireless internet has arrived as the only solution to the outdated methods employed by all major internet providers. This doesn’t refer to Wi-Fi, which sends a radio signal from a router that is connected to the phone line system to your mobile device, but rather completely wireless data transmission that provides wireless broadband without the phone line.

Wave Internet uses wireless fibre technology that utilizes microwaves to send data from distribution sites to your home or business with no loss of speed. Distribution sites are connected to the fibre optic infrastructure from where data received is transmitted without the need for a wired connection to your property, but rather is received via a small dish affixed to the outside of a building.

Wave InternetTraditional Providers
Maintains speed and connectionLoses speed and drops out
Costs lessExpensive and bound to packages
Provides a strong signal anywhereWeak or not available in some locations
No phone line requiredPhone line installation and payment 
Reliable mesh system Weak Wi-Fi signals
Free RouterExpensive router
Transparent information and billingObscured technology and annual increases
Flexible contractsLong and locked in contracts
Unlimited usageExtra charges for exceeding limits
Exceptional customer serviceOutsourced and poor customer service

Unlike standard providers, Wave Internet can be tailored for home use, business use or even home office use. Comprehensive packages have been designed to take into account the different requirements for all types of users.

No longer will you be tied to an unreasonable contract with unreliable connection performance and even worse customer service. The nature of wireless internet technology means that a strong and reliable connection can be maintained at any site whether urban or rural.

Ranging from 12mbps, which is faster than Sky’s most expensive package, up to 40mbps, our home packages have been designed for all family sizes from couples and small families up to large families who like to game and use home offices.

For businesses of all kinds, including rural offices, industrial, commercial and hospitality sectors we offer excellent and reliable solutions ranging from25mbps up to 65mbps.

All of our packages, whether home or business do not require any phone lines or phone line installation, can be cancelled at any time and come with a free router. In addition, our business packages offer future-proof digital VoIP services which will get you prepared for the 2025 switch off.

Wave internet currently only operates in the Lancashire and Greater Manchester areas but we are pleased to announce that we will be expanding our services to include many more locations.

Can I get broadband without a phone line?

Have you wondered if it’s possible to get broadband without a phone line? Absolutely! It ultimately depends on the type of broadband you have as to whether you can separate from signing up without an active phone line.

A broadband connection through the telephone lines is an outdated infrastructure that is quickly being replaced by modern technologies. Most UK providers are still using the BT-owned Openreach along old copper telephone wires, but this is no longer your only option.

Some providers combine this into their prices offering ‘free line-rental’ but you can be sure that you are still paying for an unnecessary phone line.

Why do so many companies force you to have a phone line?

When broadband began to replace dial-up connection in the early 2000’s, it followed the same model of connecting your computer to the internet via telephone wires. With so many telephone wires intact, many broadband providers continue to offer options that forcibly require a phone line in their package to reduce installing new wires. However, fast forward to 2020 and there are great new technologies able to offer broadband connections without a phone line now.

Unfortunately, some companies haven’t moved quickly enough to offer another solution even though the share of households who use a landline telephone is going down exponentially.  

Since the era of the mobile phone, there is no longer a need to own a landlaine. Many people opt to using a mobile only, natually avoiding those rather annoying sales and spam calls.

So what are these new internet breakthroughs? Below are some options that allow you to forego the phone line and purchase a broadband-only package.

Cable

A cable connection requires a fibre cabinet in the area that uses coaxial cables to connect to this cabinet and provide a high-speed internet connection. The most well-known cable provider is Virgin.

Cable veers away from using the copper wire telephone connection, allowing customers to purchase broadband without a phone line. Check the options available in your specific location and always read reviews before choosing a provider.

Fibre Optic

Fibre Optic is one of the newest forms of broadband connection. It is still developing in its infancy, and generally is not an option seen very often. This method requires a fibre optic cable to be installed and comes in multiple forms. Only one option allows users to opt-out of a phone line:

FTTP.

  • FTTP (Fibre-to-the-Premises). As the name suggests, FTTP waives the usage of copper wires by using fibre cables entirely. From the fibre cabinet to the premise, only fibre optic cables are used which make it the costliest method. This is also referred to as a full-fibre connection. Keep in mind that most providers who offer this still include a phone line!

Mobile Broadband

Broadband on the go: This broadband connection is available in multiple forms: a dongle, a portable Wi-Fi/Mi-Fi box, a car Wi-Fi box, and several other options.

This option is excellent for temporary broadband with short-term contacts and pay-as-you-go plans. However, it can be slower and significantly more expensive than a fixed-line broadband connection secured to your home. For locations that are more rural and don’t have the infrastructure to offer any other type of broadband effective, this is a great alternative.

Mobile broadband can also be limited to multiple devices and easily accessible to other users. Regardless, it is an available option for those looking for a broadband connection without a landline contract.

Why not fill in our coverage checker to see your choices.

Fixed Wireless Broadband

Using radio signals, a wireless modem/router is connected to either the cable phone wires or fibre optic cables to transmit internet to Wi-Fi enabled devices.

These internet-radio signals are picked up and then used to access the internet. Wi-Fi is expansive, convenient and allows for many devices to be connected to the internet at once.

Satellite Broadband

Choosing to relinquish yourself from the wires and cabled services opens up another realm of possibility – satellite broadband. Widely used amongst more remote users, the internet is transmitted wirelessly through a satellite dish.

Because of this, a phone landline is no longer necessary or required for satellite broadband service. Using similar infrastructures to GPS, satellite TV and weather forecasting, this wireless broadband offers a stable and uniform connection. It is the perfect service for hard-to-reach, rural locations. This is the new age of broadband as new satellites are launched into space.

Wave Internet Satellite Broadband

Wave Internet services rural areas of the UK with superfast broadband anywhere and anytime. Wave Internet is one of the only small companies on the market who services this niche area, typically helping internet users with the poorest internet connections.

Wave offers three packages: residential (starting from £29.99/month), business (£49.99/month) and education (£49.99/month) to ensure the best coverage for your specialised needs.

No phone line is necessary with any packages, compared to other traditional services. You can save over £200 per year choosing Wave Internet, and you have the option to add a VOIP line.

In the coming years, there are sure to be more competitors on the scene for the growing market, but Wave offers quality benefits such as a superior customer service team with UK only call centres.

  • Flexible Contracts: Where other providers always force customers into rigid and long-term contracts, Wave offers customised options tailored to your needs. They offer super flexible service, giving users the choice to stay long term.
  • Unlimited Usage: No hidden or extra fees, or data usage limitations, for going over allowances like with other providers.
  • No Phone Line Needed: There is no need for landline charges when Wave uses new, state-of-the-art technology.
    •   Wave offers flexible VOIP phone systems to users if phone services are needed.
  • Quality Service: Instead of funneling their services through overseas call centres, Wave has local engineers within 40 minutes of their beam points who respond rapidly fast.
  • WIFI boosting upgrades: Even if you are not currently a Wave customer as you are in another contract, we can help bridge the gap to improve your connection with our Wifi Boosters.

Although Wave owns “one of the largest private wireless internet networks in the North West,” they are looking to further expand their mass infrastructure.

View our home broadband packages

View our business broadband packages

New changes coming in 2024

With the rise of broadband connectivity, the landline game is changing as we speak. Though companies continue to force customers to purchase phone lines due to existing telephone wires and obligated package deals, landlines are projected to cease to exist in 2025. Active phone lines are proving to be dangerous, as scammers are calling people, imitating their broadband internet service providers, and tricking them into sending large sums of money to avoid having their broadband “cancelled.”

Mobile phones and Wi-Fi connective devices continue to rise, moving internet users farther away from telephone cables. New services are currently popping up to replace traditional methods, like VoIP, Voice over Internet Protocol, or a cloud phone system.

what is voip

Benefits of VoIP

Think of providers like Skype or Zoom, who offer their users an option to pay a fixed fee and make a call anywhere in the world via the internet. VoIP phone services provide their customers with a similar experience: if you have an established internet connection, you can make any call without the need for local phone service.

Your IP address is your Internet Protocol address; if you ever wondered, this is how devices communicate with each other via the internet. It’s the same concept with VoIP phone services, which offers users the ability to use their IP address to make phone calls. With this new technology, as people across the globe switch providers to broadband connective service providers, VoIP has the potential to render traditional phone services completely obsolete relatively soon.

How do I replace my line with VoIP phone services?

Typically, VoIP is offered to broadband internet users in their business package. Wave Internet, however, offers a VoIP service package for the home! By taking advantage of the internet, Wave’s VoIP phone service allows their internet users to make quality phone calls at a fraction of the price of obsolete landlines.

Wave’s VoIP services come at an £7.99/month addition to your normal broadband internet cost. There are no connection fees, or rounding up to the next minute, and no bundles. It is also significantly easier to block spam callers through VoIP services.

The future of Broadband has no plans to slow down anytime soon. Instead, it has the potential to become more expansive and vaster with plans to connect more than 8 billion users globally to the internet using broadband connectivity.

In fact, the UK Prime Minister is trying to invest in more widespread, faster internet access to boost the UK’s productivity and infrastructure. Rishi Sunak, the UK Chancellor, has announced in his 2020 Spending Review to allocate £5bn for his “UK Gigabit Broadband Programme,” in order to “deliver faster broadband for over 5 million premises across the UK” by the end of 2025.

The lockdown pastimes eating up your bandwidth

Lockdown 2.0 is well underway and if we have learned anything from the last one, it’s that we’re going to need plenty of distractions to ensure we get through it with our sanity intact. Not being able to see the people you love or live life as you would like is frustrating, but even more so if you have nothing to occupy yourself with while you’re at home. 

That being said, depending too much on things like apps, software and gaming, can mean slowing down your bandwidth and having trouble when you need it most. Your data speed has more to do with your bandwidth usage than many people realise. In some cases, your wifi may slow down so much that platforms you would usually use easily become unusable. It gets even worse if you have more than one person trying to use the internet at the same time. 

Don’t jump to conclusions and call your internet service provider with a barrage of insults just yet – it’s probably not their fault! To get back to streaming, gaming, and watching things like a pro during lockdown 2.0, you need to address the things eating up your bandwidth. 

So, what is using up all your Bandwidth?

Streaming Netflix

Streaming

Streaming can be one of the main culprits when it comes to these pastimes. Netflix, YouTube, and Prime all require bandwidth to ensure that you can watch high definition playback of your favourite shows without any issues or delays. Nobody wants to deal with the dreaded ‘buffering’ signal, do they? 

Each service does offer the ability to downgrade your streaming to save on bandwidth, so that could be worth a look if you feel this may be one of the main sources of your problems. Hitting Control+Alt+Shift+S allows you to bring up a menu that can override the quality settings. Netflix ensures smooth streaming is by toggling its video quality based on how much bandwidth your internet connection has, so sometimes it will do it automatically. If you make changes manually they will come into play within 8 hours.

If you tend to stream in other ways, such as playing games on platforms like Twitch, for example, then you need to remember that this is also going to take up a substantial amount of space. 

Gaming

The speeds required to enjoy a solid gaming experience will depend on a variety of factors, from the games you are playing to the consoles you are using. If you’re going to game seamlessly then you need to make sure you have enough bandwidth free and that you even increase it, if needs be. Do your research before buying a new game or console to be sure you can handle it. If you’ve already been experiencing issues, checking out the bandwidth required by the game may give you insight into why things haven’t been working the way they should. 

Downloads

Downloads consume your bandwidth and can slow down your internet speed substantially. Whether you’re downloading shows to watch on your device without an internet connection or something else, you should be aware of this before you begin a download. Depending on the size of the download, it could take hours. 

Uploads 

As with downloading files, uploading files such as Youtube videos will take up a proportion of your bandwidth. Being prepared to take your activities offline while this happens may be your only option. 

File Sharing

File sharing is one of the biggest bandwidth-hogging activities out there, for instance, when you use a peer to peer file sharing system. Many people try to upload their files and download at the fastest rates possible, but this will dominate your wifi without fail. Whether you’re transferring music or movies, remember that you could also be open to legal action from intellectual property owners. 

Speed Up Slow WIFI

Figuring out what the problem is 

Use Your Router 

See if you can use your router to figure out what the issue is. You can check your IP addresses, MAC addresses, and the current connection status so you can see exactly what is connected to your network at the moment and what you could potentially do without. 

Use Apps

If you’re still none the wiser, certain apps could help. Apps like Glasswire can give you a more accurate insight into how much you’re downloading and uploading over minutes, hours, days, weeks, and months so you get a feel for whether you’re uploading a bit too much. Bandwidth+, Netguard, and BitMeter are other options you can look into. Being aware of what’s really going on can help you to make a plan for future uploads, downloads, and anything else you want to do. 

Glasswire Usage

Scan For Malware

Malware can sometimes be the culprit when you’re using up too much bandwidth, so get some software in place and scan for it. Stay alert and keep your computer and other devices clean and running smoothly. 

Make Sure You’re Getting What You Pay For

In some cases, you may not be getting the promised speeds that you have paid for. Use speed testing websites to see if your uploads and downloads match up to what you’re paying for. Running tests at different times of day across different sites will give you a better idea of what’s going on. Ookla Speedtest can give you an accurate analysis of your speeds. 

COVID-19 and broadband usage

Could it also be affected by high usage due to Covid-19?

Christmas is going to involve more virtual living room family visits this year, but can the infrastructure hold up on the biggest day of the year? We found some interesting statistics on the recent publication on internet usage from Ofcom.

  • Adult internet visitors on average spent 36 minutes longer per day online during April compared to January!

internet usage covid-19

The next generation of consoles to be released is going to ensure a spike in gaming and streaming, which according to Openreach is the major culprit of usage. The zoom calls don’t seem to be the biggest worry in the industry.

The release of the PlayStation 5 and Xbox Series X is no doubt going to put a strain on the internet. The size of the game’s data being downloaded are huge as the Playstation, for example, has no DVD slot and is 100% downloaded.

Let’s brace ourselves over the festive period and hope the internet doesn’t, well, break!

Take a look at our services for great speeds & customer service!

Business Broadband

Home Broadband

VOIP

WIFi Boosting for any Broadband provider

 

 

 

How internet speeds can affect house prices

When you are looking into properties, you have probably heard of the famous phrase, ‘location, location, location’. Of course, location of your new home is very important, but this is in more ways than you think.

Internet speeds have been found to affect house prices just as much as the location. In fact, there can be a big difference in property prices in neighbouring streets because of broadband speeds. When it comes to moving house, people are simply not prepared to relocate to somewhere with a bad connection or slow internet speeds. Let’s take a closer look at how internet speeds affect house prices in the digital age.

The top house hunting factors

When searching for your dream home, there are going to be a number of factors that you look for. In particular, the location is at the top of the priority list. This includes the street and neighbourhood the house is located in. Overall, you want it to be a safe area that suits your lifestyle, as well as being near to your work and perhaps near shops, schools and transportation. Some people look for bustling city spots while others wish for a quiet rural location. The choice is yours.

Of course, the house itself matters too. Some opt for modern new developments, whilst others prefer traditional Victorian homes for barn conversions with character. Perhaps you are more focused on what is inside the home, such as the number of bedrooms and bathrooms. In addition to the floor plan, you want to know how much the heating is going to cost and what amenities are available for moving in. Some people want a property they can make their own, whilst others want somewhere completed to their style.

Home Rural Broadband

Internet speed is now a priority

In the 21st century with innovative technology, being online is essential. Fast home broadband speeds have become a new factor that families are looking at before they move into a property.

Internet speeds are often taken for granted, with younger generations growing up with freedom online, unaware of the days of dial-up. With the recent change in the working lifestyle due to COVID-19, more people are now working from home, streaming television programs and surfing the internet than before. In one way or another, we are all dependent on the internet. One of the top questions when looking at a property is now; how fast is the internet here?

Bare in mind that the buyer of your property may be a landlord looking for rental income, so broadband is going to be a huge factor in the rental market.

WIFI Mesh system House prices slump with bad internet

If you are trying to sell your house, know that your internet speed is going to be scrutinised. If you have fast speeds and do not experience any interruption when you are streaming or surfing, your property price is likely to be safe. However, if you do have slow broadband speeds, this is something to worry about. A recent study by ISPreview has found looking at average UK house prices that if you have really slow internet speeds, 24 percent could be knocked off the value of your home.

For example, that same study saw that an area called Coppice Farm Park in St. Leonards had a 62 percent lower property price than the average property in the same postcode district. The internet speed was a shocking 0.719 Mbps.

In particular, it is often rural properties that are affected by slower internet speeds. While a lot of people love the quiet and serene surroundings of the countryside, they still want the amenities that the city provides. Of course, house prices are typically lower in rural areas than in the city. But they are going to be even lower if the internet is not up to speed.

switch graphic

Fix the problem before you sell

Do you want to sell your home soon? As you can see, the internet has become a priority for house shoppers. If you think that you have a slow internet speed, make sure you get the problem fixed first. Do not ignore it and think nobody will notice. They will and this is going to take a toll of the price you get for your property. You will also be able to benefit from the faster broadband yourself while the house is on the market. Flexible contracts are available from Wave Internet, so let us work something out for you.

Wave Internet is the number one choice when it comes to rural broadband solutions. You can get next-generation internet technology so that you do not suffer from any slowness or breaks online. You are able to stream, surf and work without any problems, no matter where your property is located in the countryside. You can even choose a WIFI booster for even better speeds. 

5 simple ways to improve your internal WIFI

Are you looking for ways to improve your internal WIFI? In today’s world, we struggle to function without a good internet connection. The revolution of the online world means we rely on technology more than ever, and this only works if you can connect at a decent speed. WIFI with slow speeds and bad reception can affect the playback of videos, surfing the web and scrolling through social media – 2020 essentials!

With the current situation of Covid-19, we are all in our homes and reliant on services such as Netflix, Youtube and other online services to keep our mental health in order, and tackle our boredom. Kids also require access to the internet to do their schoolwork online, and with most people now working from home, there is heavy usage on your broadband!

If you are finding things are running a bit slower than usual, there are things you can do to improve it, here goes…

WIFI Mesh system Install a WIFI mesh system

Do you notice that some areas of your home experience slow speeds while other places do not? This can be annoying and affect your browsing experience and productivity. The good news is that there is something you can do about it. You can install a WIFI mesh system on your property. This is going to be better than WIFI extenders and make sure that you do not have any dead spots.

Essentially, a WIFI mesh system means having more than one router device in the building. They are going to work together to bring better WIFI to your devices.  Together the nodes should bring a seamless WIFI connection to all areas of your home or business. For example, at Wave Internet, we have modern and sleekly designed nodes that you can place in different rooms. You will hardly notice they are there but you can enjoy better WIFI instantly after install.

disconnect unused devices Disconnect devices not in use

The chances are, you have a lot of devices that are connected right now. This can be anything from smartphones and computers to speakers, televisions, printers and wireless accessories. We are all guilty of keeping them connected to the WIFI for convenience and so they are ready to use when we need them. But the truth is, keeping all of these devices connected is overloading the usage and slowing it down. Think about it like every device is like a person using the internet at the same time as you. It can affect speed.

The best thing you can do is disconnect the devices that you are not currently using at home. It will not take long to connect them again when you want to use them. You should notice a difference in your WIFI experience. If you cannot disconnect a lot of these devices, you may want to consider switching to wired alternative hardware. For example, you can easily invest in a wired mouse or keyboard, which should not cost a lot of money. This way, you can still have them connected but they will not interfere with your WIFI.

Updste Software Keep software up to date

The reason your WIFI might be running slowly could be down to needing an update. So, perhaps it is time to see if there are any software updates. Companies like here at Wave are always trying to improve things, so there are often upgrades available, just get in touch and discuss with a member of the team. Even if your WIFI is not playing up, it is best to check for updates regularly, as this could improve your online security too.

Secure Password Create a secure password

Is your WIFI protected by a secure password? If the answer is no, now is the time to get one. Whether you are experiencing slow speeds at home or in your business, having an open or public WIFI may be contributing to this. Not only does this affect your surfing experience but it can also leave you open to security threats. It is always recommended to encrypt your service and have a password. This is going to stop everybody using your broadband, as well as make hacking less likely to happen.

Do not forget that having a strong password is essential. This should be something that is not easy to guess. It is recommended to use a combination of symbols, numbers and letters – you can use a password generator. Try to avoid common letter or number patterns, such as 1234. Make sure it is not personal information and it should be at least eight characters long.

upgrade hardware Switch to the latest hardware

Technology is always changing. If you have not invested in your WIFI, now may be the time to do it. As the need for connectivity increases every year, this means that there is newer technology out there for you. For example, Wireless-B, Wireless-A and Wireless-G are older and have lower speeds than more modern versions. Sometimes, it is necessary to upgrade and even spend a little bit more to get the experience that you want. In particular, if you stream a lot of videos and games, this may be essential for you to enjoy them.

switching broadband provider Things that are contributing to lousy WIFI

So, we have looked at some simple things you can improve your internal WIFI. But there are actually things that are already in your home too. There are a number of items that are common in households and businesses that affect WIFI speed. Let’s take a look.

Metal furniture

Do you have a lot of metal tables or other furniture around your home? This could be affecting your WIFI speeds. This is because metal is a conductor. In other words, it is a material that can absorb electricity and prevent the release of electromagnetic waves for your WIFI. The best thing you can do is minimise metal furniture in your home or business or keep it away from your router.

Refrigerators and washing machines

There are many appliances around your home or your business that can interfere with the WIFI. Two of them are refrigerators and washing machines. A lot of people do not realise this, but radio waves from big appliances like these can affect your signal and internet speeds. The best thing you can do to prevent this from happening is to move your router away from big appliances like refrigerators and washing machines.

Kettles and microwaves

It is not just the big appliances that could be affecting your WIFI signal. In fact, smaller kitchen appliances, such as kettles and microwaves can interfere too. They have a similar frequency that is used by WIFI and this can mean that it interrupts your speeds. The best thing you can do is have your router far away from these small appliances. This can hopefully stop the interruption from happening.

Automatic downloads

If you have devices connected to your WIFI, they may be set to automatic downloads. This means that any updates are installed automatically when they become available. Often, this is a setting that people use for convenience. But this could be interfering with your WIFI speeds. So, take a look at your devices and see if this is happening. Change the settings so that it alerts you when an update is ready and you can choose to download it when you need to.

switch graphic

Switching is easy

Why should I switch to Wave Internet?
Unlike the big corporates, we have the flexibility to quickly adapt to changing needs of our local customers. Our new technology allows us to beam high speed internet from our stations all around Lancashire and Greater Manchester. They want you to think that they all use the same technology and there are no other options, but we are here to change perceptions and provide excellent, rapid customer service at the same time.

The email scandal: broadband companies

How some broadband companies make switching hard work by using your email address against you

The chances are, when you signed up with a broadband provider many years ago, they gave you a free email address. Of course, this was great at the time. You created your account and since then, you have signed up to other services, made purchases and receive all important correspondence to this email address. Everything is in one handy place and there when you need it. 

But if you are thinking about switching broadband providers, you should be aware that you might not be able to take your email address with you. A lot of people do not realise that their broadband service is not just featured in their email address name; you actually have to stay with the broadband company in order to access it.

The reality is, some broadband companies are using your email address against you. Let’s take a closer look at how and what you can do about it.

switching broadband provider

The reality when you are switching broadband provider

So, let’s take a common scenario.

You want to change broadband companies due to no longer being happy with your current provider.

You have found a cheaper, better deal somewhere else to save money and suit your internet use.

You organise the cancellation and end your contract.

Then...they drop the bombshell that your email address you have used for years, will no longer be in use!

These companies know that everyone wants to keep their email address, so take the opportunity to make extra income, or to retain the customer because the hassle of changing their email is just too much. Examples of the options they give to customers are:

Your Email account is deleted forever

First of all, some broadband companies will simply delete your email account when you end your contract. You will no longer be able to access any of your emails, and will lose all of your correspondence and contacts. There is no way of regaining any of this information, forcing customers to accept the reality that they have to start all over again.

You pay a monthly fee

The other option you have is to pay a monthly fee in order to keep your email address and still use all of the features you currently use for free. While you may think that this is a small price to pay to maintain all of your data, it is not a great long-term plan. The company in the future could decide they no longer offer the stand-alone service, and you are back to square one.

This is a service that you enjoyed as part of your broadband package. Now, you have to pay your new broadband company and your old one to access your emails. Is this something you really want to do? 

Gsuite Google Emails

Bite the bullet – Sign up for a web-based email service

If you are still wanting to switch broadband provider and are scared about losing your emails and contacts, we have some useful advice. One of the best things you can do is sign up for a web-based email service. This is going to prevent this problem from happening. For example, you can choose to sign up for GSuite or Outlook. They are not linked to any provider and they are also cost-effective.

A personal account with Gmail is free to use, or a business account is as low as £4 per month with all the extra services. You get all of the features that you need to conduct business or personal emails, as well as their being good storage space.

We have created some simple steps so that you can transfer everything from your old emails onto your new web-based email account. Make sure you follow these steps in advance of your email account is closed.

Step 1: Sign up and create your email account

First, sign up for your chosen web-based email service. Create your account and fill in all of your details. This should not take long and the online forms are normally easy to follow and guide you through the process.

Step 2: Forward important emails

On your old broadband email account, find any important emails you have. The best way to transfer them to your new email account on the web is to forward them to your new address. This way, you will be able to view everything and put them into folders in any way that you like.

Step 3: Transfer your contacts list

One of the most important things is going to be your contact list. There are ways to download or export your list so that you can transfer it to your new account. Different email accounts will do this in various ways. Search for instructions on how to do this or contact your broadband provider.

Step 4: Check your website subscriptions

Have a look at your emails. Gather a list of the subscriptions that you have and accounts that you want to change to your new email address. For example, this may be social media websites, online banking and shopping accounts. Log into those websites and change your email address. This will make sure that any correspondence now goes to your new account.

Step 5: Set email forwarding

While you transition over to your new email account, set up email forwarding on your old one. This will make sure that all your messages get forwarded and you receive them. You can even set up automatic replies to emails you receive on your old account. This can inform anyone where they can contact you moving forward.

switch graphic

Make your switch easy – Choose Wave

This may seem daunting, but there is help on hand to switch providers, even if you are stuck with issues regarding your old email address. We will guide you through how to retain your information.

Here at Wave Internet, we side with Ofcom when it comes to email address usage. We strongly believe customers should always have an informed choice.

That is why we never use your email address against you. At no point will you have to pay money to access emails or stay beyond your contract.  We keep everything transparent and we are focused on offers you reliable, local and fast internet. We do not charge extra fees for going over allowances nor do we include unnecessary landline charges.

The great thing is that we offer flexible contracts too. There are a lot of other providers out there that try to tie you down for a long time. We simply do not do this. You can choose a package that suits you best. 

So, do not let broadband companies take advantage of you. Make sure that you research what happens with your email address and look to sign up to a free web-based email service. In addition, contact our team to find out more about Wave Internet. We offer next-general internet technology without any cables. And we offer you all this for an amazing, affordable price. What are you waiting for? Talk with us today.

Now supplying… Westholme School

Wave Internet is pleased to have been asked to supply one of the leading independent Lancashire schools with superfast broadband. Westholme School joins the superfast internet Wave. Now Westholme can enjoy blistering speeds for all of its staff and pupils, with Wave’s superfast broadband allowing everyone access to the power of the internet to further education.