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Complete Guide to VPN’s

You have probably heard the term before, but what actually is a VPN? We have created this handy guide to give you all the information on why you may need a VPN and how to use one.

What is a VPN?

VPN stands for ‘Virtual Private Network’. It enables users to send and receive data via a secure connection to another network on the internet. Essentially, a tunnel is created between your private connection and a secure server, which protects your data.

For example, if you are trying to access a server in another country to stream files, make back-ups to the cloud, access websites, download movies, or play games, a VPN will help you do so securely. They are often used by individuals, schools, and businesses to access or prevent content being shared with certain countries and protect from malicious attacks. Anyone can use them that has access to the internet.

They are essential in the age of cyber hacking and invasion of privacy. A VPN can be installed on a mobile or computer device. It will help protect you when using the internet to access private or public servers. 

How does a VPN work

How does a VPN work?

When you connect your device to the internet, it connects to either a wireless or ethernet cable. While connected, your device will send small clusters of data that indicate what you want to do on the internet.

For example, you may log in to your blog dashboard to share a new article. This information is collected by the website, which will then respond by sending back data packets. These data packets can give away a lot of personal information about you to your internet provider, and potential hackers, without the right protection. Information that can be shared includes your precise location, which websites you visit, and any information you input into the websites. 

It can also detect your behaviour and location, which can result in blocking access to certain websites. Content may be restricted due to local UK government regulations. Using a VPN will set up a secure tunnel and allow you to access this limited content. This will mask the IP address you are using through the server. Not only will this mean you can access the data, but you can access it securely as your location, data, and behaviour will be hidden.

The main function of a VPN will help you hide your location so that the website does not detect when you are attempting to access the content. Thus, there will be no limitation. 

For example, if you on a trip to Istanbul and want to watch Netflix, but the show is not available in Turkey,  you will need a virtual network. It will change your address to your home address or a country where the show is available so that you can watch it. 

How to set up a VPN

You will need safe and secure wireless broadband. You will also need your chosen device using Windows, macOS, Linux, Android or iOS. 

It is simple to set up an account when you have chosen your preferred provider. They will only typically need your email address and payment. 

Step by step instructions for installing a VPN

If you are looking to set up a VPN account to access content safely from anywhere, here are the typical steps. 

  1. Choose a service: you will first need to research which VPN provider is most suitable to your needs, budget, and security preferences. It may be ideal to go with a paid service as they will offer more security when accessing limited content. For example, if you are looking to use a VPN for your business, you will need super reliable and secure access. You will not want to put any of your business data or private information at risk.
  2. Signing up: the next step will be when you sign up for your chosen service. Whether you have opted for free or paid, you will need to hand over a payment method for monthly or annual payments. Then, they might ask for a name, email, and other personal information. Some only ask for your email to increase anonymity.  
  3. Download and install the service: you will need to download and install the chosen service, which you will be able to do once you have signed up. This might be through an app or computer software download. 
  4. Open the software and sign in: once the software is installed, you will need to sign in and choose your preferred settings. 
  5. Test it: when everything is set up, you will need to test your VPN. You can use VPN service checker to check the speed and reliability. To get the most out of your VPN service, ensure a fast broadband connection, especially in rural areas for quicker download and streaming speeds. Wifi Boosters are always handy to have!

With the VPN set up, you can enjoy fast, reliable, and secure content from any website. 

Are VPN's Legal

Are VPNs legal?

VPN use is legal in most countries. But, there are some countries where  these types of networks are forbidden. See the following lists to see if you are able to use in your country or a country you are visiting.

Using a VPN is illegal in:

  • Belarus
  • China
  • Iran
  • Iraq
  • Oman
  • Russia
  • Turkey
  • Uganda
  • United Arab Emirates
  • Venezuela

Some countries are currently taking steps to make VPNs illegal, which includes Bahrain, Egypt, Cuba, North Korea, Libya, Myanmar, Syria, Turkmenistan, and Vietnam. Before using a VPN in a new country, always check the government laws. 

VPNs are legal for everyone to use in the UK, as well as any countries not listed above. They are ideal for personal as well as business use. For example, you may be looking for wifi solutions for your hotel or B&B in the UK; you can install reliable wifi and VPNs for you and your guests to enjoy.

Anonymity and VPN’s

On the internet, there is no such thing as being completely anonymous. Using VPNs in a residential setting or a business setup is completely safe, but it will not guarantee that your name or information will not be shared. VPNs are used to increase privacy as opposed to making your identity anonymous. A VPN provides a degree of privacy and anonymity but should not be relied upon to provide absolute anonymity or privacy.

If you want to increase your anonymity, you can mask your IP address, which will make your location and identity unknown. Yet, the VPN cannot be responsible for hiding your complete identity as your information may be stored in software that your VPN is not used for.

Misconceptions about VPN’s

There are numerous myths around VPNs, here are a few of the most common…

Hackers use them to access your bank account

It is essential to know that you cannot use a VPN when accessing your bank or any other personal financial information. No bank in the world should allow non-secure connections that do not provide location information. Seeing as VPNs withhold your precise location, a bank will not allow you to access the services due to a lack of identity. 

VPN’s can protect you from computer viruses

This is not true, and you should not rely on them to protect you from malware issues. A VPN works to encrypt data, not protect it. Before installing the virtual network, you should ensure to have virus protection installed for your own safety. 

a VPN can protect you from being tracked online.

While many VPNs services can hide your location from websites and keep your location safe, some online services need your location to function. For example, online banking or social media platforms need your location in order to function and provide you with the service. It is their way of guaranteeing you are a real person and are the person who owns the account. 

A VPN can slow down your internet connection.

In some cases, it might. But, this is not the case for everyone, especially if you have a good wireless connection. Fast broadband will offer you a quicker download and upload time, which will make your VPN work smoothly will delay or interruption.

How to choose a VPN

VPNs come in all shapes and sizes, and you can choose one depending on your preferences. There are high-end paid options or free services. Before deciding on what service you want, you should read reviews such as Trust Pilot. There, you will find honest opinions from users of the service. It will indicate the pros and cons of each provider. 

For school broadband and VPNs in public settings, it may be better to have a paid-for option. They often provide more security and privacy, which will protect all users of computers and technological devices. You can monitor your information easier if using the network for individual use, which means you may be able to be safe enough from a free service.

If you are totally unsure of what to look for when choosing a VPN provider, here are a few tips.

  • Look for encryption protocol. These perform security-related functions and applies cryptographic methods, which offer protection and speed. 
  • See if they use an ad blocker service. Some VPN providers offer ad blocking services, which can maximize your download or viewing experience of the content you want to access. Ad blockers enhance your experience as well as preventing malicious code, viruses, and other dangers from infecting your device.
  • IP address ghosting. Other premium features from VPN providers may include the ability to ghost your address so that your service provider does not know you are using a VPN. 
  • Extra storage. Some VPN providers may offer you extra storage in your package, which will allow you to store extra files, photos, and videos. It often acts as a bonus feature so you can get more out of your money.
  • Written assurance. Written assurance will help you understand that your server logs are never shared with outside parties. This offers more security and privacy of your data. 

Your chosen VPN will be down to your personal preference. Look for extra bonus features if you want more for your money. Or look for written assurance to guarantee the complete privacy of your data and personal information.

In Summary

A VPN is ideal if you want to create a secure tunnel between your device and a blocked server. By using a VPN, you can change your location so that you can access limited data, such as movie streams and games. They can be used on a range of devices, so long as you have an internet connection. A reliable and super fast wireless broadband connection will maximize your online experience, as there will be limited delays and interruptions. Although VPNs cannot guarantee anoynomity, they will help you mask your location and personal data so that you can enjoy any content from anywhere. 

The lockdown pastimes eating up your bandwidth

Lockdown 2.0 is well underway and if we have learned anything from the last one, it’s that we’re going to need plenty of distractions to ensure we get through it with our sanity intact. Not being able to see the people you love or live life as you would like is frustrating, but even more so if you have nothing to occupy yourself with while you’re at home. 

That being said, depending too much on things like apps, software and gaming, can mean slowing down your bandwidth and having trouble when you need it most. Your data speed has more to do with your bandwidth usage than many people realise. In some cases, your wifi may slow down so much that platforms you would usually use easily become unusable. It gets even worse if you have more than one person trying to use the internet at the same time. 

Don’t jump to conclusions and call your internet service provider with a barrage of insults just yet – it’s probably not their fault! To get back to streaming, gaming, and watching things like a pro during lockdown 2.0, you need to address the things eating up your bandwidth. 

So, what is using up all your Bandwidth?

Streaming Netflix

Streaming

Streaming can be one of the main culprits when it comes to these pastimes. Netflix, YouTube, and Prime all require bandwidth to ensure that you can watch high definition playback of your favourite shows without any issues or delays. Nobody wants to deal with the dreaded ‘buffering’ signal, do they? 

Each service does offer the ability to downgrade your streaming to save on bandwidth, so that could be worth a look if you feel this may be one of the main sources of your problems. Hitting Control+Alt+Shift+S allows you to bring up a menu that can override the quality settings. Netflix ensures smooth streaming is by toggling its video quality based on how much bandwidth your internet connection has, so sometimes it will do it automatically. If you make changes manually they will come into play within 8 hours.

If you tend to stream in other ways, such as playing games on platforms like Twitch, for example, then you need to remember that this is also going to take up a substantial amount of space. 

Gaming

The speeds required to enjoy a solid gaming experience will depend on a variety of factors, from the games you are playing to the consoles you are using. If you’re going to game seamlessly then you need to make sure you have enough bandwidth free and that you even increase it, if needs be. Do your research before buying a new game or console to be sure you can handle it. If you’ve already been experiencing issues, checking out the bandwidth required by the game may give you insight into why things haven’t been working the way they should. 

Downloads

Downloads consume your bandwidth and can slow down your internet speed substantially. Whether you’re downloading shows to watch on your device without an internet connection or something else, you should be aware of this before you begin a download. Depending on the size of the download, it could take hours. 

Uploads 

As with downloading files, uploading files such as Youtube videos will take up a proportion of your bandwidth. Being prepared to take your activities offline while this happens may be your only option. 

File Sharing

File sharing is one of the biggest bandwidth-hogging activities out there, for instance, when you use a peer to peer file sharing system. Many people try to upload their files and download at the fastest rates possible, but this will dominate your wifi without fail. Whether you’re transferring music or movies, remember that you could also be open to legal action from intellectual property owners. 

Speed Up Slow WIFI

Figuring out what the problem is 

Use Your Router 

See if you can use your router to figure out what the issue is. You can check your IP addresses, MAC addresses, and the current connection status so you can see exactly what is connected to your network at the moment and what you could potentially do without. 

Use Apps

If you’re still none the wiser, certain apps could help. Apps like Glasswire can give you a more accurate insight into how much you’re downloading and uploading over minutes, hours, days, weeks, and months so you get a feel for whether you’re uploading a bit too much. Bandwidth+, Netguard, and BitMeter are other options you can look into. Being aware of what’s really going on can help you to make a plan for future uploads, downloads, and anything else you want to do. 

Glasswire Usage

Scan For Malware

Malware can sometimes be the culprit when you’re using up too much bandwidth, so get some software in place and scan for it. Stay alert and keep your computer and other devices clean and running smoothly. 

Make Sure You’re Getting What You Pay For

In some cases, you may not be getting the promised speeds that you have paid for. Use speed testing websites to see if your uploads and downloads match up to what you’re paying for. Running tests at different times of day across different sites will give you a better idea of what’s going on. Ookla Speedtest can give you an accurate analysis of your speeds. 

COVID-19 and broadband usage

Could it also be affected by high usage due to Covid-19?

Christmas is going to involve more virtual living room family visits this year, but can the infrastructure hold up on the biggest day of the year? We found some interesting statistics on the recent publication on internet usage from Ofcom.

  • Adult internet visitors on average spent 36 minutes longer per day online during April compared to January!

internet usage covid-19

The next generation of consoles to be released is going to ensure a spike in gaming and streaming, which according to Openreach is the major culprit of usage. The zoom calls don’t seem to be the biggest worry in the industry.

The release of the PlayStation 5 and Xbox Series X is no doubt going to put a strain on the internet. The size of the game’s data being downloaded are huge as the Playstation, for example, has no DVD slot and is 100% downloaded.

Let’s brace ourselves over the festive period and hope the internet doesn’t, well, break!

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How to Boost Your Home WIFI Signal

We all know just how frustrating it can be when you’re experiencing slowdown issues with your home wifi. No one enjoys seeing the movie they’re trying to watch drop in quality before continually buffering. It’s annoying but what can be done about it when you find yourself dealing with these problems more often than you’d like?

Well, there are some options out there so you shouldn’t feel as if it’s something that you simply have to put up with because that’s not the case. There are lots of small changes and improvements that can be made in order to boost your home wifi signal; it’s all about finding the solutions that work for you. Read on now to find out about what you should be doing to improve your wifi performance.

Upgrade the router if it’s old

Age can be a significant factor when it comes to improving the wifi signal in your home. First of all, old buildings can present problems when it comes to achieving a sufficient wifi signal, as well as homes that have thick walls. But the age of the router itself is also something that you should take into consideration.

Old wifi routers tend to have quite low bandwidth capacities. You don’t necessarily need to know why that’s important, but it is. It means your wifi speed will be lower than it should be. So if you want to expand the reach of your wifi and improve its speed, it might make sense to upgrade your router if the current one is old.

WIFI Mesh system

Consider a Mesh Wifi System

Even if the router you choose to replace your old one with is new, you might not get the reach you’re looking for. That’s why using a mesh wifi system might be something that’s worth considering. This kind of system uses multiple routers throughout the home that work in tandem with one another.

This means that they’re able to extend and expand the coverage in your home, routing the signal to where it needs to be and covering the entire home in a network signal that meets your daily requirements. You’ll have to invest a little more money to get all of this set up, but it’s a system that’s proven to work.

Or Use Wifi Range Extenders

If you don’t think you need to go as far as setting up a whole new mesh wifi system, it might be a good idea to simply use one or multiple wifi range extenders. These simply plugin and start performing right away. You can place them in parts of the home where you’ve noticed that the wifi signal tends to be weakest.

When the extender is operational, you’ll notice that the wifi signal should be better in that specific area of the home. It doesn’t involve any new routers or anything like that. They don’t always perform as well as you would like them to though and the mesh system discussed above definitely yields better results.

Use an External Antenna

If your wifi router currently has an antenna attached to it, it might not be offering the signal that you’re looking for. That’s what the antenna is there to do, but you can actually achieve better performance by investing in an external antenna that sits alongside the one that’s currently attached to your router.

You can buy these antennas pretty cheaply and they then connect to your router and start boosting the signal throughout your home. It’s a small upgrade but it’s one that might make a positive difference for you. You can choose a directional antenna if there’s a particular direction you want to send the signal in.

Check and tweak the quality of service settings

There’s a range of settings that come with your wifi router, and it’s a good idea to take a look at these. They’re known as Quality of Service settings and they dictate how much bandwidth certain applications are using. It could be the case that these settings are out of line with how you want the wifi to be used.

When that’s the case, it means that your wifi usage suffers while there’s excess bandwidth being dedicated to other things that you don’t need or want to use. By changing the settings, you can shift the priorities and give priority to certain tasks, such as video calls of wherever your main priorities lie.

secure password

Secure the Network to Prevent Others Using It

If you want to get the most out of your wifi network, you need to make sure that you’re the only one using it. If your network is not properly secured, other people might have access to it and start using it without your permission. That’s going to be an additional drain on your network and prevent you from using it to the fullest.

Stronger password security and things like that will ensure that people can’t just hop onto your network whenever they feel like it, so that’s something to explore. The best type of password protection to put in place is WPA2 password. Once you’ve done that, it’ll be much harder for any unauthorised people to invade your network.

Try Manually Selecting a Channel

There are many different channels that wifi signals can utilize, and this is to ensure that different signals in the area don’t all try to use one channel, which would result in delays and slowdowns. If you’re having problems with your wifi, you should see if you can select a channel manually. A simple change might make a big difference.

Modern modems have the ability to switch channels relatively easily. It doesn’t need to be a complicated process. Simply switch if you notice that there’s a problem with slowing speeds, and then assess whether the channel you switched to offers better performance or not. You’ll eventually find the right one for your home.

Switch to 5GHz

If you’re able to take a look at the frequency on offer, you might want to change it. You might have a 2.4GHz and a 5GHz frequency available. If you do have that choice, it always makes much more sense to choose the 5GHz frequency option because this is going to offer better levels of performance.

The great thing about 5GHz is that it offers faster speeds while also experiencing a lot less interference from external networks and things of that kind. So if you’ve been using 2.4GHz, now is the time to change that. You should notice a difference as soon as you make the switch.

WIFi router

Put the Router in the Right Place

Where you choose to locate the router in your home will have a big impact on how it performs. Of course, in some instances, you might not have much scope to move it. But even small movements can make a difference. For example, you should avoid keeping it too close to other electrical devices because this will only cause more problems.

Ideally, you’ll want to make sure that the router has plenty of space around it. Having it stand against a wall, especially thick walls is a bad idea. Give it some room if you can and this should help to improve the performance it offers. In terms of which room to put the router in, the most central area of the home is usually the best place for it.

Update the Firmware Your Router Runs On

Updating the firmware on which your router runs is something that’s definitely advisable too. If the firmware hasn’t been updated for a long time, there might be vulnerabilities and performance issues present. Whenever an update is released, it’s because there are changes that the developer feels need to be made.

As well as better performance, upgraded firmware will also patch any security issues that might be present. That’s why you should always try to keep the firmware updated, even if you aren’t experiencing any problems such as slowdowns or performance-related problems. They’re always important.

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Compare the Wireless and Wired Internet Performances

Before you assume that the problem is with your wifi signal, you should also make sure that the wired performance that your internet service provider is offering is strong. If it’s also offering a weak performance, that suggests that there are bigger underlying problems and that it’s not a problem with the wireless wifi signal at all.

You should contact your internet service provider if you find that the wired connection is also poor in terms of performance. And switching to another service might be the best way forward as well. Wifi coverage is an issue if the wired connection does perform well and your wifi performs better when you’re closer to the modem.

As you can see, there are lots of ways in which you can take steps to improve your home’s wifi performance. If you’ve been having struggles and it’s frustrating you on a daily basis, it’s definitely a good idea to try some of the ideas discussed here. You’ll eventually find a few approaches that work for you.

 

How internet speeds can affect house prices

When you are looking into properties, you have probably heard of the famous phrase, ‘location, location, location’. Of course, location of your new home is very important, but this is in more ways than you think.

Internet speeds have been found to affect house prices just as much as the location. In fact, there can be a big difference in property prices in neighbouring streets because of broadband speeds. When it comes to moving house, people are simply not prepared to relocate to somewhere with a bad connection or slow internet speeds. Let’s take a closer look at how internet speeds affect house prices in the digital age.

The top house hunting factors

When searching for your dream home, there are going to be a number of factors that you look for. In particular, the location is at the top of the priority list. This includes the street and neighbourhood the house is located in. Overall, you want it to be a safe area that suits your lifestyle, as well as being near to your work and perhaps near shops, schools and transportation. Some people look for bustling city spots while others wish for a quiet rural location. The choice is yours.

Of course, the house itself matters too. Some opt for modern new developments, whilst others prefer traditional Victorian homes for barn conversions with character. Perhaps you are more focused on what is inside the home, such as the number of bedrooms and bathrooms. In addition to the floor plan, you want to know how much the heating is going to cost and what amenities are available for moving in. Some people want a property they can make their own, whilst others want somewhere completed to their style.

Home Rural Broadband

Internet speed is now a priority

In the 21st century with innovative technology, being online is essential. Fast home broadband speeds have become a new factor that families are looking at before they move into a property.

Internet speeds are often taken for granted, with younger generations growing up with freedom online, unaware of the days of dial-up. With the recent change in the working lifestyle due to COVID-19, more people are now working from home, streaming television programs and surfing the internet than before. In one way or another, we are all dependent on the internet. One of the top questions when looking at a property is now; how fast is the internet here?

Bare in mind that the buyer of your property may be a landlord looking for rental income, so broadband is going to be a huge factor in the rental market.

WIFI Mesh system House prices slump with bad internet

If you are trying to sell your house, know that your internet speed is going to be scrutinised. If you have fast speeds and do not experience any interruption when you are streaming or surfing, your property price is likely to be safe. However, if you do have slow broadband speeds, this is something to worry about. A recent study by ISPreview has found looking at average UK house prices that if you have really slow internet speeds, 24 percent could be knocked off the value of your home.

For example, that same study saw that an area called Coppice Farm Park in St. Leonards had a 62 percent lower property price than the average property in the same postcode district. The internet speed was a shocking 0.719 Mbps.

In particular, it is often rural properties that are affected by slower internet speeds. While a lot of people love the quiet and serene surroundings of the countryside, they still want the amenities that the city provides. Of course, house prices are typically lower in rural areas than in the city. But they are going to be even lower if the internet is not up to speed.

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Fix the problem before you sell

Do you want to sell your home soon? As you can see, the internet has become a priority for house shoppers. If you think that you have a slow internet speed, make sure you get the problem fixed first. Do not ignore it and think nobody will notice. They will and this is going to take a toll of the price you get for your property. You will also be able to benefit from the faster broadband yourself while the house is on the market. Flexible contracts are available from Wave Internet, so let us work something out for you.

Wave Internet is the number one choice when it comes to rural broadband solutions. You can get next-generation internet technology so that you do not suffer from any slowness or breaks online. You are able to stream, surf and work without any problems, no matter where your property is located in the countryside. You can even choose a WIFI booster for even better speeds. 

Wifi Security – How to minimise the risks

Do you worry about being hacked or having your private information compromised? WIFI security issues are one of the most common worries amongst internet users. There are many horror stories in the media, which are growing due to the popularity of smart devices.

Just because these things are happening, it doesn’t mean you can’t enjoy having WIFI and smart devices in your home or business. It just means that you also have to be smart with your security. Let’s take a look at some easy ways to minimise risks.

Security tips for WIFI

First of all, we will take a look at ways you can secure your WIFI. This is something you can do before adjusting the settings on your smart devices. So, let’s get started.

secure password Use a strong network password

Of course, the most obvious security tip is to have a strong password on your WIFI. This is going to stop any unwelcomed guests using your internet or compromising your security. You would be surprised how many people do not have passwords.

In addition, a lot of WIFI networks will have a default password. Have you ever changed this? Not a lot of people do. But if you want to be extra safe, it is recommended that you change all of your default passwords. Ensure your password is strong by using a variety of numbers, letters and symbols. Of course, it should be something that no one will easily guess or is common knowledge about you. You may also want to change the network names if you are worried. You can use a password generator website to create something super secure.

Update the Software Keep software up to date

We are all guilty of ignoring updates when we are busy on the computer. But it is best to always install the updates when they are available. In particular, WIFI providers may send you updates that boost the security of your computer and other devices. It is essential that you install this so that you can enjoy the latest updates to remain secure. Hacking and viruses are getting more sophisticated all the time. It is necessary to stay up to date when your provider is offering new software.

guest wifi Have a guest WIFI network

If you run a business, it is not always advisable to have a public WIFI network. Of course, this depends on the type of business you have. An office may only need internal wifi, but in hospitality providing your customers with a connection is a good way to attract people into your store, café or restaurant.

If you are not careful, it can cause real security problems. A public WIFI network without a password for example, can be easy for hackers to access your data, as well as your customer’s data. Keep internal and guest connections separate. This is going to make sure that you are not open to threats and you are still offering a connection for your customers. They will not be able to access your other devices, such as smart devices and printers within your business. You can also enjoy peace of mind and know you have done everything.

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Change Provider

If you have already experienced security problems with your internet provider, it may be time to switch. This can be the best way to avoid security issues happening again. For example, at Wave Internet, we can provide you with super-fast and affordable broadband in your home or business. You can stay connected, as well as secure, allowing you to browse with confidence. You don’t need a phone line and there is unlimited data usage. We also have a local telephone number in case you have any problems. This is a great solution for customers living in rural areas and needing reliable coverage.

smart devices Security tips for smart devices

Do you have smart devices in your home? By smart devices, we mean Amazon Alexa devices, such as the Echo and Echo Dot, Ring doorbells, Hive lighting and heating and Google Home. All of these devices need an internet connection to operate. Once you’ve secured your WIFI, there are some things you can do with these devices too to be extra safe.

1. Erase Alexa voice recordings

You may not realise it but Amazon Alexa devices keep a log of all the voice recordings you have made. Think about it like your web history but on your smart device. If you are not comfortable with the smart device storing all of your commands, you can easily erase them in the history settings. It is advisable to make a habit of doing this every one to two days. This way, you can keep on top of things and make sure there are no voice recordings left on your smart device.

2. Turn off cameras and microphones

Are you guilty of leaving on a lot of devices when you do not have to? Perhaps it is time to consider switching off your smart devices when you are not going to be using them. There are a lot of bad stories in the media about hackers, which can be quite scary. Limiting the amount of devices you have on in your home could minimise threats.

In addition, there are now smart devices that enable you to manually switch off the microphone when you are not using it. Simply use this button when you are now using your smart device and this can stop it listening to your conversations and recording with you realising.

3. Choose a unique wake word

Do you know what a wake word is? This is simply the phrase you use to wake up your smart device and begin giving it demands. In other words, this is when it starts to record your voice. To avoid the possibility of interference, as well as recording conversations you do not want it to do, you can change the wake word. Try to choose a unique word that would be hard for someone to guess and that does not pop into everyday conversation. This way, the device will only record when you want it to.

4. Use a pin for voice purchases

Of course, one of the great things about Alexa devices is that they enable you to make quick and easy purchases. All you have to do is say your command and your items will be ordered. But this also makes it simple for children or somebody else to make purchases on your account. The best way you can secure your device is by setting up a pin code for voice purchases. This can be easily done in settings on your Alexa account. Make sure it is a pin that nobody is going to guess.

5. Adjust privacy settings

Without you realising, a lot of smart devices are using your information in one way or another. Make sure that you read the privacy policies and terms of use so that you are familiar with the data that is used. If you are not comfortable with some of them, do not use them. But there are ways you can adjust the privacy settings. For example, in the Alexa app, you can view and adjust your privacy settings. You can manage what information is going to be sent away to Amazon. You can also review the permissions on your phone so that smart device are not using your microphone, camera or other information without you knowing.

 

Want to discuss your internet security?

Get in touch with our team by calling 01254 377373 or email us at info@waveinternet.co.uk.

The Myths about broadband

When considering switching your broadband service, you may be dissatisfied with your current provider but still hesitant to switch due to the myths about changing your service.

Wave Internet are here to help you to bust these broadband myths and give you the reassurance you need to make the best choices for you.

Here are some of the key myths that surround the process of switching broadband:

  1. It’s too much hassle to switch and takes too long

Probably the biggest myth surrounding broadband is that it takes too long to switch but there are so many positives to switching too. You can save money, experience quicker speeds and better customer service too and they are just a few reasons.

At Wave Internet we make the installation process as seamless as possible so there’s no need to worry about everything taking too long. All of our engineers are local in the North West so you won’t be waiting long for you installation!

In most cases, switching broadband is almost entirely provider-led so all you need to do is contact your new provider to arrange start and end dates and the provider will do the rest.

  1. I’ll lose internet access when I switch

The switching process used to be long and complicated but with Wave Internet we can set up a new wifi connection for you in 7-10 working days from when you have contacted us.

Going without an internet connection is difficult for many these days with demands of work and everyday life and as Wave Internet is a local, independent provider you can expect more personalised customer service to ensure the job is done quickly and efficiently.

A typical switch can result in a short loss of service but it’s a matter of minutes as opposed to days so you won’t have too long to wait! On the days your switch is scheduled to take place, you can lose your connection for up to an hour so if completed on time, there shouldn’t be much interruption for you!

Here at Wave Internet we have our own mast sites and do not rent public masts meaning we have no pressure to oversubscribe our sites unlike other suppliers. We operate a policy of limited numbers per mast in order to ensure superfast broadband for all of our customers.

If you are considering switching to another provider, make sure you remember to check your current cancellation notice, otherwise you could end up paying double or your old and new broadband provider.

  1. My Broadband speed will be slower when I switch

The two biggest dissatisfaction for broadband users are slow speeds and poor, unreliable connections but we can ensure that with Wave Internet you won’t experience this if you are looking for fast internet speeds and reliable connections across the North West.

We can offer download speeds of up to 30Mbps and great connections for residential or business customers so there’s no need to worry about your broadband service being slower than usual.

Whether you like to watch films online, access on demand TV or online gaming, Wave Internet offers reliable, fast internet on a more personal level as an alternative to larger providers.

If you are based in the North West, you may find that using a local provider will also speed up your service as we own all of our mast sites meaning we have no pressure to oversubscribe our sites unlike other suppliers. We operate a policy of limited numbers per mast in order to ensure superfast broadband for all of our customers.

  1. Fibre Broadband is too expensive

Some internet users think that using superfast services may cost the earth, and therefore can’t justify switching, however, Wave Internet offers a competitive price, fantastic connection and excellent customer service too!

Wave Internet offers various packages including Silver, Gold and Platinum so there are various price points depending on your budget. Our superfast wireless broadband service is available for all homes and businesses so if you are in a more rural location or an area which cannot be reached by traditional providers, you’re in luck!

Wireless fibre technology allows us to take high speed fibre optic broadband and transfer it to microwave data, to then transmit a secure wireless signal between our distribution sites to homs and businesses, connecting you to the worldwide web. The technology maintains the fibre optic speed and beams the data through the airwaves to your doorstep, without the need for a phone line.

Instead of cable, we use a small dish and can provide wireless fibre technology to anyone within a direct, clear line of sight from one of our distribution points. Your Wave Internet antenna is then installed on your building and recieves the signal in line of sight. Y6our free router plus into your receiver and your Wave Internet experience has begun.

  1. All the choices are really confusing

There are so many broadband providers out there so many people feel it can be challenging to make the right choice. Even though some providers offer a discount or a bundle deal for many services it can seem a little overwhelming to find out which is going to be the better deal.

Here at Wave Internet, we have a simple pricing structure so you can pay for as much or as little as you want in terms of extra benefits.

As a top tip, you need to consider the services and benefits you actually need and check if they are included in the deal. Before you start shopping around, think about your priorities and the kind of speeds you are looking for. Once you have an idea of what you want and need from your broadband service, it’s time to start comparing broadband deals.

  1. I think I’m getting the best deal with my current provider already

When you originally secured your broadband deal I’m sure you did a lot of shopping around to get the price, therefore it makes sense to go back to the beginning as the broadband market is constantly growing and prices will always be changing. There are so many benefits to consider, from the overall speed to the ease of installation and customer service too!

As Wave Internet is a local, independent provider, we have an experienced team of engineers on hand to provide excellent customer service. Whether you are looking for residential or business broadband services, you will want to ensure you can always talk to someone knowledgeable and reliable, as opposed to dealing with overseas customer service teams.

We hope this has helped to bust some broadband myths for you and we are confident that we can offer you affordable and efficient high speed internet with no techie speak! If you would like to explore Wave Internet services further, you can request a site survey so we can take a full look at your property and help you to secure the fastest broadband around!