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The lockdown pastimes eating up your bandwidth

Lockdown 2.0 is well underway and if we have learned anything from the last one, it’s that we’re going to need plenty of distractions to ensure we get through it with our sanity intact. Not being able to see the people you love or live life as you would like is frustrating, but even more so if you have nothing to occupy yourself with while you’re at home. 

That being said, depending too much on things like apps, software and gaming, can mean slowing down your bandwidth and having trouble when you need it most. Your data speed has more to do with your bandwidth usage than many people realise. In some cases, your wifi may slow down so much that platforms you would usually use easily become unusable. It gets even worse if you have more than one person trying to use the internet at the same time. 

Don’t jump to conclusions and call your internet service provider with a barrage of insults just yet – it’s probably not their fault! To get back to streaming, gaming, and watching things like a pro during lockdown 2.0, you need to address the things eating up your bandwidth. 

So, what is using up all your Bandwidth?

Streaming Netflix

Streaming

Streaming can be one of the main culprits when it comes to these pastimes. Netflix, YouTube, and Prime all require bandwidth to ensure that you can watch high definition playback of your favourite shows without any issues or delays. Nobody wants to deal with the dreaded ‘buffering’ signal, do they? 

Each service does offer the ability to downgrade your streaming to save on bandwidth, so that could be worth a look if you feel this may be one of the main sources of your problems. Hitting Control+Alt+Shift+S allows you to bring up a menu that can override the quality settings. Netflix ensures smooth streaming is by toggling its video quality based on how much bandwidth your internet connection has, so sometimes it will do it automatically. If you make changes manually they will come into play within 8 hours.

If you tend to stream in other ways, such as playing games on platforms like Twitch, for example, then you need to remember that this is also going to take up a substantial amount of space. 

Gaming

The speeds required to enjoy a solid gaming experience will depend on a variety of factors, from the games you are playing to the consoles you are using. If you’re going to game seamlessly then you need to make sure you have enough bandwidth free and that you even increase it, if needs be. Do your research before buying a new game or console to be sure you can handle it. If you’ve already been experiencing issues, checking out the bandwidth required by the game may give you insight into why things haven’t been working the way they should. 

Downloads

Downloads consume your bandwidth and can slow down your internet speed substantially. Whether you’re downloading shows to watch on your device without an internet connection or something else, you should be aware of this before you begin a download. Depending on the size of the download, it could take hours. 

Uploads 

As with downloading files, uploading files such as Youtube videos will take up a proportion of your bandwidth. Being prepared to take your activities offline while this happens may be your only option. 

File Sharing

File sharing is one of the biggest bandwidth-hogging activities out there, for instance, when you use a peer to peer file sharing system. Many people try to upload their files and download at the fastest rates possible, but this will dominate your wifi without fail. Whether you’re transferring music or movies, remember that you could also be open to legal action from intellectual property owners. 

Speed Up Slow WIFI

Figuring out what the problem is 

Use Your Router 

See if you can use your router to figure out what the issue is. You can check your IP addresses, MAC addresses, and the current connection status so you can see exactly what is connected to your network at the moment and what you could potentially do without. 

Use Apps

If you’re still none the wiser, certain apps could help. Apps like Glasswire can give you a more accurate insight into how much you’re downloading and uploading over minutes, hours, days, weeks, and months so you get a feel for whether you’re uploading a bit too much. Bandwidth+, Netguard, and BitMeter are other options you can look into. Being aware of what’s really going on can help you to make a plan for future uploads, downloads, and anything else you want to do. 

Glasswire Usage

Scan For Malware

Malware can sometimes be the culprit when you’re using up too much bandwidth, so get some software in place and scan for it. Stay alert and keep your computer and other devices clean and running smoothly. 

Make Sure You’re Getting What You Pay For

In some cases, you may not be getting the promised speeds that you have paid for. Use speed testing websites to see if your uploads and downloads match up to what you’re paying for. Running tests at different times of day across different sites will give you a better idea of what’s going on. Ookla Speedtest can give you an accurate analysis of your speeds. 

COVID-19 and broadband usage

Could it also be affected by high usage due to Covid-19?

Christmas is going to involve more virtual living room family visits this year, but can the infrastructure hold up on the biggest day of the year? We found some interesting statistics on the recent publication on internet usage from Ofcom.

  • Adult internet visitors on average spent 36 minutes longer per day online during April compared to January!

internet usage covid-19

The next generation of consoles to be released is going to ensure a spike in gaming and streaming, which according to Openreach is the major culprit of usage. The zoom calls don’t seem to be the biggest worry in the industry.

The release of the PlayStation 5 and Xbox Series X is no doubt going to put a strain on the internet. The size of the game’s data being downloaded are huge as the Playstation, for example, has no DVD slot and is 100% downloaded.

Let’s brace ourselves over the festive period and hope the internet doesn’t, well, break!

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How to Boost Your Home WIFI Signal

We all know just how frustrating it can be when you’re experiencing slowdown issues with your home wifi. No one enjoys seeing the movie they’re trying to watch drop in quality before continually buffering. It’s annoying but what can be done about it when you find yourself dealing with these problems more often than you’d like?

Well, there are some options out there so you shouldn’t feel as if it’s something that you simply have to put up with because that’s not the case. There are lots of small changes and improvements that can be made in order to boost your home wifi signal; it’s all about finding the solutions that work for you. Read on now to find out about what you should be doing to improve your wifi performance.

Upgrade the router if it’s old

Age can be a significant factor when it comes to improving the wifi signal in your home. First of all, old buildings can present problems when it comes to achieving a sufficient wifi signal, as well as homes that have thick walls. But the age of the router itself is also something that you should take into consideration.

Old wifi routers tend to have quite low bandwidth capacities. You don’t necessarily need to know why that’s important, but it is. It means your wifi speed will be lower than it should be. So if you want to expand the reach of your wifi and improve its speed, it might make sense to upgrade your router if the current one is old.

WIFI Mesh system

Consider a Mesh Wifi System

Even if the router you choose to replace your old one with is new, you might not get the reach you’re looking for. That’s why using a mesh wifi system might be something that’s worth considering. This kind of system uses multiple routers throughout the home that work in tandem with one another.

This means that they’re able to extend and expand the coverage in your home, routing the signal to where it needs to be and covering the entire home in a network signal that meets your daily requirements. You’ll have to invest a little more money to get all of this set up, but it’s a system that’s proven to work.

Or Use Wifi Range Extenders

If you don’t think you need to go as far as setting up a whole new mesh wifi system, it might be a good idea to simply use one or multiple wifi range extenders. These simply plugin and start performing right away. You can place them in parts of the home where you’ve noticed that the wifi signal tends to be weakest.

When the extender is operational, you’ll notice that the wifi signal should be better in that specific area of the home. It doesn’t involve any new routers or anything like that. They don’t always perform as well as you would like them to though and the mesh system discussed above definitely yields better results.

Use an External Antenna

If your wifi router currently has an antenna attached to it, it might not be offering the signal that you’re looking for. That’s what the antenna is there to do, but you can actually achieve better performance by investing in an external antenna that sits alongside the one that’s currently attached to your router.

You can buy these antennas pretty cheaply and they then connect to your router and start boosting the signal throughout your home. It’s a small upgrade but it’s one that might make a positive difference for you. You can choose a directional antenna if there’s a particular direction you want to send the signal in.

Check and tweak the quality of service settings

There’s a range of settings that come with your wifi router, and it’s a good idea to take a look at these. They’re known as Quality of Service settings and they dictate how much bandwidth certain applications are using. It could be the case that these settings are out of line with how you want the wifi to be used.

When that’s the case, it means that your wifi usage suffers while there’s excess bandwidth being dedicated to other things that you don’t need or want to use. By changing the settings, you can shift the priorities and give priority to certain tasks, such as video calls of wherever your main priorities lie.

secure password

Secure the Network to Prevent Others Using It

If you want to get the most out of your wifi network, you need to make sure that you’re the only one using it. If your network is not properly secured, other people might have access to it and start using it without your permission. That’s going to be an additional drain on your network and prevent you from using it to the fullest.

Stronger password security and things like that will ensure that people can’t just hop onto your network whenever they feel like it, so that’s something to explore. The best type of password protection to put in place is WPA2 password. Once you’ve done that, it’ll be much harder for any unauthorised people to invade your network.

Try Manually Selecting a Channel

There are many different channels that wifi signals can utilize, and this is to ensure that different signals in the area don’t all try to use one channel, which would result in delays and slowdowns. If you’re having problems with your wifi, you should see if you can select a channel manually. A simple change might make a big difference.

Modern modems have the ability to switch channels relatively easily. It doesn’t need to be a complicated process. Simply switch if you notice that there’s a problem with slowing speeds, and then assess whether the channel you switched to offers better performance or not. You’ll eventually find the right one for your home.

Switch to 5GHz

If you’re able to take a look at the frequency on offer, you might want to change it. You might have a 2.4GHz and a 5GHz frequency available. If you do have that choice, it always makes much more sense to choose the 5GHz frequency option because this is going to offer better levels of performance.

The great thing about 5GHz is that it offers faster speeds while also experiencing a lot less interference from external networks and things of that kind. So if you’ve been using 2.4GHz, now is the time to change that. You should notice a difference as soon as you make the switch.

WIFi router

Put the Router in the Right Place

Where you choose to locate the router in your home will have a big impact on how it performs. Of course, in some instances, you might not have much scope to move it. But even small movements can make a difference. For example, you should avoid keeping it too close to other electrical devices because this will only cause more problems.

Ideally, you’ll want to make sure that the router has plenty of space around it. Having it stand against a wall, especially thick walls is a bad idea. Give it some room if you can and this should help to improve the performance it offers. In terms of which room to put the router in, the most central area of the home is usually the best place for it.

Update the Firmware Your Router Runs On

Updating the firmware on which your router runs is something that’s definitely advisable too. If the firmware hasn’t been updated for a long time, there might be vulnerabilities and performance issues present. Whenever an update is released, it’s because there are changes that the developer feels need to be made.

As well as better performance, upgraded firmware will also patch any security issues that might be present. That’s why you should always try to keep the firmware updated, even if you aren’t experiencing any problems such as slowdowns or performance-related problems. They’re always important.

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Compare the Wireless and Wired Internet Performances

Before you assume that the problem is with your wifi signal, you should also make sure that the wired performance that your internet service provider is offering is strong. If it’s also offering a weak performance, that suggests that there are bigger underlying problems and that it’s not a problem with the wireless wifi signal at all.

You should contact your internet service provider if you find that the wired connection is also poor in terms of performance. And switching to another service might be the best way forward as well. Wifi coverage is an issue if the wired connection does perform well and your wifi performs better when you’re closer to the modem.

As you can see, there are lots of ways in which you can take steps to improve your home’s wifi performance. If you’ve been having struggles and it’s frustrating you on a daily basis, it’s definitely a good idea to try some of the ideas discussed here. You’ll eventually find a few approaches that work for you.

 

Broadband without line rental

Flexible broadband with modern technology and no phone line!

The rise of mobile phones now being used by 93% of the population has meant that fewer calls are made from a landline so there’s no need to add this into your home broadband package if it simply won’t be used.

Wave Internet offers many different options to suit your needs and provides the latest technology to ensure you can access the fastest and most efficient broadband service around.

For a free site inspection before our qualified engineers complete your broadband installation, please contact us here and we will arrange a free site survey to suit your business or residential needs.

Don’t cry over slow speeds! There is a solution!

How to get super-fast broadband without phone line rental

When looking for a new broadband provider, it is easy to assume that this would also include phone line rental within the fee, but this isn’t necessary with the most modern and up-to-date broadband providers.

Wireless fibre technology can be used to take high-speed fibre-optic broadband, transfer it to microwave data and then transmit a secure wireless signal between distribution sites to homes and businesses without the need for a phone line or line rental.

Instead of cable, a small dish can be used to provide wireless fibre technology to anyone within a clear line of sight of the distribution points.

Most broadband packages use your phone line to deliver broadband, however, some internet providers give you the option so you can choose to have a phone line as an add on if you require this or you can use their VOIP system.

what is voip

What is a VOIP system?

VoIP is also known as internet telephony which is a way of making phone calls that, believe it or not, doesn’t use a phone line.

VoIP stands for Voice over Internet Protocol which means phone calls that are made through the internet, rather than through a regular landline or a mobile network.

A VoIP system works by taking your analogue voice signals, converting them into digital signals, then sending them as data over your broadband line.

It’s a very useful way of making calls – for a start, once it’s set up it’s a lot cheaper than using normal phone lines. It means that, depending on your setup, you may not have to pay for your phone calls based on distance, which country you’re calling, or how much time you spend chatting.

Due to modern and advanced technology, with Wave Internet, compared to traditional providers there is no phone line needed and no overseas call centres too!

Whether you are looking for Residential or Business solutions, Wave Internet can help you to get superfast broadband without line rental!

switch graphic Here are some of the benefits of using Wave Internet with no line rental:

  • Experience reduced monthly costs on your broadband services

  • With unique fibre-to-mast solutions, you can benefit from high-speed internet access

  • With the aid of secure encrypted radio technology, you can enjoy far higher speeds than those currently available with conventional fixed-line solutions

  • Greater upload speeds which is especially important if you use any cloud-based services or remotely back up your data

  • Faster overall internet speeds even in remote countryside areas

  • Voice over internet phone systems (VOIP) will allow you to access cheaper calls whilst offering flexible and adaptable contact numbers

  • Reliable and fast response times – with local masts and local engineers, the broadband service you will experience will be second to none!

  • Guest networks for friends and visitors – give people access to the internet when they need it most

  • By not renting public masts, there is no pressure to oversubscribe sites like other suppliers so there is a policy of limited numbers per mast in order to offer super fast broadband for all!

 

 

How internet speeds can affect house prices

When you are looking into properties, you have probably heard of the famous phrase, ‘location, location, location’. Of course, location of your new home is very important, but this is in more ways than you think.

Internet speeds have been found to affect house prices just as much as the location. In fact, there can be a big difference in property prices in neighbouring streets because of broadband speeds. When it comes to moving house, people are simply not prepared to relocate to somewhere with a bad connection or slow internet speeds. Let’s take a closer look at how internet speeds affect house prices in the digital age.

The top house hunting factors

When searching for your dream home, there are going to be a number of factors that you look for. In particular, the location is at the top of the priority list. This includes the street and neighbourhood the house is located in. Overall, you want it to be a safe area that suits your lifestyle, as well as being near to your work and perhaps near shops, schools and transportation. Some people look for bustling city spots while others wish for a quiet rural location. The choice is yours.

Of course, the house itself matters too. Some opt for modern new developments, whilst others prefer traditional Victorian homes for barn conversions with character. Perhaps you are more focused on what is inside the home, such as the number of bedrooms and bathrooms. In addition to the floor plan, you want to know how much the heating is going to cost and what amenities are available for moving in. Some people want a property they can make their own, whilst others want somewhere completed to their style.

Home Rural Broadband

Internet speed is now a priority

In the 21st century with innovative technology, being online is essential. Fast home broadband speeds have become a new factor that families are looking at before they move into a property.

Internet speeds are often taken for granted, with younger generations growing up with freedom online, unaware of the days of dial-up. With the recent change in the working lifestyle due to COVID-19, more people are now working from home, streaming television programs and surfing the internet than before. In one way or another, we are all dependent on the internet. One of the top questions when looking at a property is now; how fast is the internet here?

Bare in mind that the buyer of your property may be a landlord looking for rental income, so broadband is going to be a huge factor in the rental market.

WIFI Mesh system House prices slump with bad internet

If you are trying to sell your house, know that your internet speed is going to be scrutinised. If you have fast speeds and do not experience any interruption when you are streaming or surfing, your property price is likely to be safe. However, if you do have slow broadband speeds, this is something to worry about. A recent study by ISPreview has found looking at average UK house prices that if you have really slow internet speeds, 24 percent could be knocked off the value of your home.

For example, that same study saw that an area called Coppice Farm Park in St. Leonards had a 62 percent lower property price than the average property in the same postcode district. The internet speed was a shocking 0.719 Mbps.

In particular, it is often rural properties that are affected by slower internet speeds. While a lot of people love the quiet and serene surroundings of the countryside, they still want the amenities that the city provides. Of course, house prices are typically lower in rural areas than in the city. But they are going to be even lower if the internet is not up to speed.

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Fix the problem before you sell

Do you want to sell your home soon? As you can see, the internet has become a priority for house shoppers. If you think that you have a slow internet speed, make sure you get the problem fixed first. Do not ignore it and think nobody will notice. They will and this is going to take a toll of the price you get for your property. You will also be able to benefit from the faster broadband yourself while the house is on the market. Flexible contracts are available from Wave Internet, so let us work something out for you.

Wave Internet is the number one choice when it comes to rural broadband solutions. You can get next-generation internet technology so that you do not suffer from any slowness or breaks online. You are able to stream, surf and work without any problems, no matter where your property is located in the countryside. You can even choose a WIFI booster for even better speeds. 

5 simple ways to improve your internal WIFI

Are you looking for ways to improve your internal WIFI? In today’s world, we struggle to function without a good internet connection. The revolution of the online world means we rely on technology more than ever, and this only works if you can connect at a decent speed. WIFI with slow speeds and bad reception can affect the playback of videos, surfing the web and scrolling through social media – 2020 essentials!

With the current situation of Covid-19, we are all in our homes and reliant on services such as Netflix, Youtube and other online services to keep our mental health in order, and tackle our boredom. Kids also require access to the internet to do their schoolwork online, and with most people now working from home, there is heavy usage on your broadband!

If you are finding things are running a bit slower than usual, there are things you can do to improve it, here goes…

WIFI Mesh system Install a WIFI mesh system

Do you notice that some areas of your home experience slow speeds while other places do not? This can be annoying and affect your browsing experience and productivity. The good news is that there is something you can do about it. You can install a WIFI mesh system on your property. This is going to be better than WIFI extenders and make sure that you do not have any dead spots.

Essentially, a WIFI mesh system means having more than one router device in the building. They are going to work together to bring better WIFI to your devices.  Together the nodes should bring a seamless WIFI connection to all areas of your home or business. For example, at Wave Internet, we have modern and sleekly designed nodes that you can place in different rooms. You will hardly notice they are there but you can enjoy better WIFI instantly after install.

disconnect unused devices Disconnect devices not in use

The chances are, you have a lot of devices that are connected right now. This can be anything from smartphones and computers to speakers, televisions, printers and wireless accessories. We are all guilty of keeping them connected to the WIFI for convenience and so they are ready to use when we need them. But the truth is, keeping all of these devices connected is overloading the usage and slowing it down. Think about it like every device is like a person using the internet at the same time as you. It can affect speed.

The best thing you can do is disconnect the devices that you are not currently using at home. It will not take long to connect them again when you want to use them. You should notice a difference in your WIFI experience. If you cannot disconnect a lot of these devices, you may want to consider switching to wired alternative hardware. For example, you can easily invest in a wired mouse or keyboard, which should not cost a lot of money. This way, you can still have them connected but they will not interfere with your WIFI.

Updste Software Keep software up to date

The reason your WIFI might be running slowly could be down to needing an update. So, perhaps it is time to see if there are any software updates. Companies like here at Wave are always trying to improve things, so there are often upgrades available, just get in touch and discuss with a member of the team. Even if your WIFI is not playing up, it is best to check for updates regularly, as this could improve your online security too.

Secure Password Create a secure password

Is your WIFI protected by a secure password? If the answer is no, now is the time to get one. Whether you are experiencing slow speeds at home or in your business, having an open or public WIFI may be contributing to this. Not only does this affect your surfing experience but it can also leave you open to security threats. It is always recommended to encrypt your service and have a password. This is going to stop everybody using your broadband, as well as make hacking less likely to happen.

Do not forget that having a strong password is essential. This should be something that is not easy to guess. It is recommended to use a combination of symbols, numbers and letters – you can use a password generator. Try to avoid common letter or number patterns, such as 1234. Make sure it is not personal information and it should be at least eight characters long.

upgrade hardware Switch to the latest hardware

Technology is always changing. If you have not invested in your WIFI, now may be the time to do it. As the need for connectivity increases every year, this means that there is newer technology out there for you. For example, Wireless-B, Wireless-A and Wireless-G are older and have lower speeds than more modern versions. Sometimes, it is necessary to upgrade and even spend a little bit more to get the experience that you want. In particular, if you stream a lot of videos and games, this may be essential for you to enjoy them.

switching broadband provider Things that are contributing to lousy WIFI

So, we have looked at some simple things you can improve your internal WIFI. But there are actually things that are already in your home too. There are a number of items that are common in households and businesses that affect WIFI speed. Let’s take a look.

Metal furniture

Do you have a lot of metal tables or other furniture around your home? This could be affecting your WIFI speeds. This is because metal is a conductor. In other words, it is a material that can absorb electricity and prevent the release of electromagnetic waves for your WIFI. The best thing you can do is minimise metal furniture in your home or business or keep it away from your router.

Refrigerators and washing machines

There are many appliances around your home or your business that can interfere with the WIFI. Two of them are refrigerators and washing machines. A lot of people do not realise this, but radio waves from big appliances like these can affect your signal and internet speeds. The best thing you can do to prevent this from happening is to move your router away from big appliances like refrigerators and washing machines.

Kettles and microwaves

It is not just the big appliances that could be affecting your WIFI signal. In fact, smaller kitchen appliances, such as kettles and microwaves can interfere too. They have a similar frequency that is used by WIFI and this can mean that it interrupts your speeds. The best thing you can do is have your router far away from these small appliances. This can hopefully stop the interruption from happening.

Automatic downloads

If you have devices connected to your WIFI, they may be set to automatic downloads. This means that any updates are installed automatically when they become available. Often, this is a setting that people use for convenience. But this could be interfering with your WIFI speeds. So, take a look at your devices and see if this is happening. Change the settings so that it alerts you when an update is ready and you can choose to download it when you need to.

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Switching is easy

Why should I switch to Wave Internet?
Unlike the big corporates, we have the flexibility to quickly adapt to changing needs of our local customers. Our new technology allows us to beam high speed internet from our stations all around Lancashire and Greater Manchester. They want you to think that they all use the same technology and there are no other options, but we are here to change perceptions and provide excellent, rapid customer service at the same time.

How to get fast Internet in rural areas

When you live in remote, rural areas, accessing superfast broadband can be a headache but there are specialist broadband providers that will ensure you receive reliable fast internet at blistering speeds!

The reason why some internet providers struggle to offer a great service in hard to reach areas is that the infrastructure is limited or simply isn’t there which can be a huge challenge for some larger organisations.

In urban areas, there is a real demand for high-speed internet, but why shouldn’t this be the case in rural areas as it’s just as important?

Find a Provider that specialises in Remote Areas

If you are based in one of these difficult to reach rural locations, you may want to use a provider that specialises in these areas as for standard broadband your entire connection depends on a telephone line, so the distance you are from the nearest line will determine the speed and efficiency of your broadband.

If you are based outside of a busy town or city centre area, your options will be limited as you will be far from the exchange and therefore you will be experiencing much slower speeds.

So, what are the main reasons for broadband being slower in rural areas?

  • With fibre broadband, the cables run from your nearest street cabinet and your home so if your home is far from the nearest cabinet, this could directly impact your overall broadband speed

  • As homes aren’t as close together as they often are in towns and cities, a single street cabinet may cover a much larger geographic area despite having the same number of telephone lines attached. This means that the line length to street cabinets tends to be much longer so you are likely to experience much slower fibre broadband speeds!

  • Some of the lines are also not upgraded as regularly as there is less demand so larger telecoms companies might make the decision that the demand does not warrant upgrading the services!

If you live in the countryside, you may be wondering what the benefits of your broadband option might be.

Here’s a breakdown to help you to decide on the best option:

Fibre broadband delivered by fibre optic cables

Fibre broadband is one of the most popular options with almost 90% of homes using this type of broadband. This is a high speed, efficient and reliable option.

Standard broadband using copper phone wires

Most households should be able to access standard broadband, however this is not the best option for rural locations as it is more common and much faster in urban areas.

Mobile broadband running on 4G

If your area has good 4G coverage you shouldn’t have a problem, however relying on mobile broadband could be unreliable, especially in a more remote location. However, there is no need to have a phone line and line rental charges so this is a bonus!

Satellite broadband using a satellite dish in your home

You don’t need a phone line for satellite broadband and the speeds are much faster so it is usually offered by more niche providers.

Fixed wireless broadband via a mast and receiver

Speeds can be fast with fixed wireless broadband, however this can vary and isn’t the most reliable option if you live in a rural area.

Bonded broadband which uses two or more phone lines to create a faster one

This is a very specialist option only offered by certain providers in the UK. Bonded broadband is able to significantly enhance internet speeds where faster services are not available but these services are primarily aimed at businesses as opposed to being used for residential use.

Making the switch and changing your broadband is easy!

If you are unhappy with the broadband service you are currently experiencing in a rural area, you are entitled to change this so you can benefit from a much faster and more reliable service!

There are many benefits to switching – from faster speeds and less monthly line rental fees to reliable and faster response times from engineers, so here’s what you should consider if you are looking to switch services soon:

  • There are tonnes of broadband providers out there, each offering something a little different for a slightly different price. When you want to switch, always use a price comparison tool to see what the options are in your rural area, and which one will give you the best deal.

  • Broadband contracts tend to last a while, so check what’s going on with the one from your current provider before taking out a new one. If you’re no longer within the contract’s minimum terms, you’re free to switch.

  • Work out which speed you need! A package with superfast speeds (24Mb and above) is great for big households, or anyone who streams a lot of video, plays games online, or downloads large files regularly but you might need less than this if you are not such a heavy wifi user!

  • Consider their customer service – Will you get a quick response from them if something does go wrong? Have a read of some customer reviews to find out what other existing users are saying!

 

Consider a specialist broadband provider

For example, broadband companies such as Wave Internet are experts in providing high speed and reliable broadband services across rural areas across the North West and they can offer dedicated wireless fibre broadband to difficult to reach locations with ease.

Larger, conventional companies cannot supply rural areas in the best way as they often have pressure to oversubscribe their mast sites which can mean slower speeds and less efficient broadband services for their customers.

What makes Wave Internet different from the rest?

At Wave Internet we own all of our mast sites and do not rent public masts so we have no pressure to oversubscribe our services and operate a policy of limited numbers per mast in order to ensure the best possible broadband experience for all.

Evolved to address the dissatisfaction experienced by individuals and businesses with poor service provided by giant telecoms plc’s, we are able to provide you with high speed internet access than are currently available with conventional fixed line solutions.

With Wave Internet we can supply you with fantastic broadband services for both residential and business addresses and there are many benefits including:

  • Greater upload speeds – especially important if you use any cloud based services or remotely back up your data.

  • Fast overall internet speeds

  • No monthly line rental fees, reducing the overall cost of the package

  • Voice over internet phone systems (VoIP) – cheaper calls, flexible and adaptable contact numbers, no line rental.

  • Reliable, fast response times – all of our masts are in this local area, and so are our engineers!

  • Guest networks for friends and visitors – give your customers access to the internet without them being able to access everything else on the network.

If you live in a rural location or a very hard to reach area and you believe your broadband services are not exceeding your expectations, contact Wave Internet today for a free site survey and we will help your broadband to get up to speed!

 

How to check your broadband speed

Are you actually getting the speeds you were promised?

Are you making the most of your broadband speed and checking this regularly? If not, you could be missing out on the super-fast, reliable broadband, that you were promised. You are not alone, many providers promise unrealistic speeds to draw you in, but due to the way their delivery their internet, often from old and tired exchanges, this is never going to be the speed you actually get!

When you buy wifi services from an internet service provider they are responsible for the service delivered to the router at your premises and it’s worth noting that if some providers offer ‘up’ to a certain speed, this can often be the best-case scenario.

Broadband speeds can be reduced by many different factors including;

  • The distance from the exchange

  • The quality of the wiring

  • The quality of the router

  • The time of day – You may experience that you get faster speeds late at night than during the day as fewer people will be contending for the available bandwidth.

Speed Up Slow WIFI

What’s the best way to test your speed?

For the best results, you could try the following online software including: 

Firstly, to do a basic test you can go to any broadband speed checker and run the test yourself in a browser. In most cases the results may be good enough but for a more accurate result you must turn off your PC or laptop’s wifi and connect it to the router using an ethernet cable.

If you turn off any other devices that are using the connection, such as TVs, tablet devices, smartphones and restart your router, you may after a few minutes restart your PC and close down as many programs as possible, including any anti-virus software.

Once you have done this you will need to open a clean browser and follow a bookmark to your chosen broadband speed testers.

wireless broadband beamed

Possible issues when testing

When you run a speed test, there are a number of issues that could cause the online speed test to measure a lower speed than the actual connection, so here are some top tips for you to think about prior to testing your internet:

  • Ensure that there are no other programs or applications running in the background when running an online speed test. Another program running on your device at the same time such as a software download, could be using your Internet connection while you are trying to run a speed test.

  • Be aware that the speed test server may be highly loaded. Particularly at peak times, the servers used to provide online speed tests could be at their maximum capacity so the results may not be as accurate!

  • Try to run speed tests at different times of the day, and on different days and note the best results as generally, the highest results will be the most accurate.

  • Directly connect your device to your router by Ethernet cable. Avoid running an online speed test if connected to your router by wifi as your wifi network could be the weak link in your broadband chain so you’ll end up measuring the speed of your WiFi connection rather than your broadband connection.

  • Wifi interference issues can often cause rapid fluctuations in online speed test results. If you have no alternative than to use Wifi, then ensure that your WiFi is optimised and be located next to your wifi router when you do these tests!

switch graphic

My speed is slow! What can I do?

If you are still feeling dissatisfied with your broadband speed once you have carried out these important checks, you may want to consider a new provider offering faster, more efficient and an overall more reliable broadband service.

Using a provider such as Wave Internet has many benefits as we are a local and independent business so we can provide super fast broadband to our customers, great customer service and our wifi can access hard to reach rural areas with super fast speeds too!

There are many reasons why you could consider switching to Wave Internet and here are just a few of them:

  • Greater upload speeds – especially important if you use any cloud based services or remotely back up your data

  • Fast overall internet speeds

  • No monthly line rental

  • Voice over internet phone systems (VoIP) – cheaper calls, flexible and adaptable contact numbers, no line rental.

  • Reliable, fast response times – all of our masts are in this local area, and so are our engineers!

  • Guest networks for friends and visitors – give your customers access to the internet without them being able to access everything else on the network.

Our friendly team of skilled engineers are always happy to help you, without the confusing techie speak! Based in the North West of England, our dedicated wireless fibre broadband doesn’t need a phone line and there’s no overseas call centres, so why not get in touch with us today?

We own all of our own mast sites, so when it comes to making your broadband work at blistering speeds, we can exceed your expectations! Different from the well known large scale suppliers, Wave Internet do not rent public masts meaning there’s no pressure to oversubscribe our sites unlike other organisations.

We operate a policy of limited numbers per mast in order to ensure superfast broadband for all our customers so if you would like to arrange a free site survey for residential or business broadband services, our team would be happy to get up to speed with your wifi!

 

The Myths about broadband

When considering switching your broadband service, you may be dissatisfied with your current provider but still hesitant to switch due to the myths about changing your service.

Wave Internet are here to help you to bust these broadband myths and give you the reassurance you need to make the best choices for you.

Here are some of the key myths that surround the process of switching broadband:

  1. It’s too much hassle to switch and takes too long

Probably the biggest myth surrounding broadband is that it takes too long to switch but there are so many positives to switching too. You can save money, experience quicker speeds and better customer service too and they are just a few reasons.

At Wave Internet we make the installation process as seamless as possible so there’s no need to worry about everything taking too long. All of our engineers are local in the North West so you won’t be waiting long for you installation!

In most cases, switching broadband is almost entirely provider-led so all you need to do is contact your new provider to arrange start and end dates and the provider will do the rest.

  1. I’ll lose internet access when I switch

The switching process used to be long and complicated but with Wave Internet we can set up a new wifi connection for you in 7-10 working days from when you have contacted us.

Going without an internet connection is difficult for many these days with demands of work and everyday life and as Wave Internet is a local, independent provider you can expect more personalised customer service to ensure the job is done quickly and efficiently.

A typical switch can result in a short loss of service but it’s a matter of minutes as opposed to days so you won’t have too long to wait! On the days your switch is scheduled to take place, you can lose your connection for up to an hour so if completed on time, there shouldn’t be much interruption for you!

Here at Wave Internet we have our own mast sites and do not rent public masts meaning we have no pressure to oversubscribe our sites unlike other suppliers. We operate a policy of limited numbers per mast in order to ensure superfast broadband for all of our customers.

If you are considering switching to another provider, make sure you remember to check your current cancellation notice, otherwise you could end up paying double or your old and new broadband provider.

  1. My Broadband speed will be slower when I switch

The two biggest dissatisfaction for broadband users are slow speeds and poor, unreliable connections but we can ensure that with Wave Internet you won’t experience this if you are looking for fast internet speeds and reliable connections across the North West.

We can offer download speeds of up to 30Mbps and great connections for residential or business customers so there’s no need to worry about your broadband service being slower than usual.

Whether you like to watch films online, access on demand TV or online gaming, Wave Internet offers reliable, fast internet on a more personal level as an alternative to larger providers.

If you are based in the North West, you may find that using a local provider will also speed up your service as we own all of our mast sites meaning we have no pressure to oversubscribe our sites unlike other suppliers. We operate a policy of limited numbers per mast in order to ensure superfast broadband for all of our customers.

  1. Fibre Broadband is too expensive

Some internet users think that using superfast services may cost the earth, and therefore can’t justify switching, however, Wave Internet offers a competitive price, fantastic connection and excellent customer service too!

Wave Internet offers various packages including Silver, Gold and Platinum so there are various price points depending on your budget. Our superfast wireless broadband service is available for all homes and businesses so if you are in a more rural location or an area which cannot be reached by traditional providers, you’re in luck!

Wireless fibre technology allows us to take high speed fibre optic broadband and transfer it to microwave data, to then transmit a secure wireless signal between our distribution sites to homs and businesses, connecting you to the worldwide web. The technology maintains the fibre optic speed and beams the data through the airwaves to your doorstep, without the need for a phone line.

Instead of cable, we use a small dish and can provide wireless fibre technology to anyone within a direct, clear line of sight from one of our distribution points. Your Wave Internet antenna is then installed on your building and recieves the signal in line of sight. Y6our free router plus into your receiver and your Wave Internet experience has begun.

  1. All the choices are really confusing

There are so many broadband providers out there so many people feel it can be challenging to make the right choice. Even though some providers offer a discount or a bundle deal for many services it can seem a little overwhelming to find out which is going to be the better deal.

Here at Wave Internet, we have a simple pricing structure so you can pay for as much or as little as you want in terms of extra benefits.

As a top tip, you need to consider the services and benefits you actually need and check if they are included in the deal. Before you start shopping around, think about your priorities and the kind of speeds you are looking for. Once you have an idea of what you want and need from your broadband service, it’s time to start comparing broadband deals.

  1. I think I’m getting the best deal with my current provider already

When you originally secured your broadband deal I’m sure you did a lot of shopping around to get the price, therefore it makes sense to go back to the beginning as the broadband market is constantly growing and prices will always be changing. There are so many benefits to consider, from the overall speed to the ease of installation and customer service too!

As Wave Internet is a local, independent provider, we have an experienced team of engineers on hand to provide excellent customer service. Whether you are looking for residential or business broadband services, you will want to ensure you can always talk to someone knowledgeable and reliable, as opposed to dealing with overseas customer service teams.

We hope this has helped to bust some broadband myths for you and we are confident that we can offer you affordable and efficient high speed internet with no techie speak! If you would like to explore Wave Internet services further, you can request a site survey so we can take a full look at your property and help you to secure the fastest broadband around!