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Wifi Security – How to minimise the risks

Do you worry about being hacked or having your private information compromised? WIFI security issues are one of the most common worries amongst internet users. There are many horror stories in the media, which are growing due to the popularity of smart devices.

Just because these things are happening, it doesn’t mean you can’t enjoy having WIFI and smart devices in your home or business. It just means that you also have to be smart with your security. Let’s take a look at some easy ways to minimise risks.

Security tips for WIFI

First of all, we will take a look at ways you can secure your WIFI. This is something you can do before adjusting the settings on your smart devices. So, let’s get started.

secure password Use a strong network password

Of course, the most obvious security tip is to have a strong password on your WIFI. This is going to stop any unwelcomed guests using your internet or compromising your security. You would be surprised how many people do not have passwords.

In addition, a lot of WIFI networks will have a default password. Have you ever changed this? Not a lot of people do. But if you want to be extra safe, it is recommended that you change all of your default passwords. Ensure your password is strong by using a variety of numbers, letters and symbols. Of course, it should be something that no one will easily guess or is common knowledge about you. You may also want to change the network names if you are worried. You can use a password generator website to create something super secure.

Update the Software Keep software up to date

We are all guilty of ignoring updates when we are busy on the computer. But it is best to always install the updates when they are available. In particular, WIFI providers may send you updates that boost the security of your computer and other devices. It is essential that you install this so that you can enjoy the latest updates to remain secure. Hacking and viruses are getting more sophisticated all the time. It is necessary to stay up to date when your provider is offering new software.

guest wifi Have a guest WIFI network

If you run a business, it is not always advisable to have a public WIFI network. Of course, this depends on the type of business you have. An office may only need internal wifi, but in hospitality providing your customers with a connection is a good way to attract people into your store, café or restaurant.

If you are not careful, it can cause real security problems. A public WIFI network without a password for example, can be easy for hackers to access your data, as well as your customer’s data. Keep internal and guest connections separate. This is going to make sure that you are not open to threats and you are still offering a connection for your customers. They will not be able to access your other devices, such as smart devices and printers within your business. You can also enjoy peace of mind and know you have done everything.

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Change Provider

If you have already experienced security problems with your internet provider, it may be time to switch. This can be the best way to avoid security issues happening again. For example, at Wave Internet, we can provide you with super-fast and affordable broadband in your home or business. You can stay connected, as well as secure, allowing you to browse with confidence. You don’t need a phone line and there is unlimited data usage. We also have a local telephone number in case you have any problems. This is a great solution for customers living in rural areas and needing reliable coverage.

smart devices Security tips for smart devices

Do you have smart devices in your home? By smart devices, we mean Amazon Alexa devices, such as the Echo and Echo Dot, Ring doorbells, Hive lighting and heating and Google Home. All of these devices need an internet connection to operate. Once you’ve secured your WIFI, there are some things you can do with these devices too to be extra safe.

1. Erase Alexa voice recordings

You may not realise it but Amazon Alexa devices keep a log of all the voice recordings you have made. Think about it like your web history but on your smart device. If you are not comfortable with the smart device storing all of your commands, you can easily erase them in the history settings. It is advisable to make a habit of doing this every one to two days. This way, you can keep on top of things and make sure there are no voice recordings left on your smart device.

2. Turn off cameras and microphones

Are you guilty of leaving on a lot of devices when you do not have to? Perhaps it is time to consider switching off your smart devices when you are not going to be using them. There are a lot of bad stories in the media about hackers, which can be quite scary. Limiting the amount of devices you have on in your home could minimise threats.

In addition, there are now smart devices that enable you to manually switch off the microphone when you are not using it. Simply use this button when you are now using your smart device and this can stop it listening to your conversations and recording with you realising.

3. Choose a unique wake word

Do you know what a wake word is? This is simply the phrase you use to wake up your smart device and begin giving it demands. In other words, this is when it starts to record your voice. To avoid the possibility of interference, as well as recording conversations you do not want it to do, you can change the wake word. Try to choose a unique word that would be hard for someone to guess and that does not pop into everyday conversation. This way, the device will only record when you want it to.

4. Use a pin for voice purchases

Of course, one of the great things about Alexa devices is that they enable you to make quick and easy purchases. All you have to do is say your command and your items will be ordered. But this also makes it simple for children or somebody else to make purchases on your account. The best way you can secure your device is by setting up a pin code for voice purchases. This can be easily done in settings on your Alexa account. Make sure it is a pin that nobody is going to guess.

5. Adjust privacy settings

Without you realising, a lot of smart devices are using your information in one way or another. Make sure that you read the privacy policies and terms of use so that you are familiar with the data that is used. If you are not comfortable with some of them, do not use them. But there are ways you can adjust the privacy settings. For example, in the Alexa app, you can view and adjust your privacy settings. You can manage what information is going to be sent away to Amazon. You can also review the permissions on your phone so that smart device are not using your microphone, camera or other information without you knowing.

 

Want to discuss your internet security?

Get in touch with our team by calling 01254 377373 or email us at info@waveinternet.co.uk.

5 simple ways to improve your internal WIFI

Are you looking for ways to improve your internal WIFI? In today’s world, we struggle to function without a good internet connection. The revolution of the online world means we rely on technology more than ever, and this only works if you can connect at a decent speed. WIFI with slow speeds and bad reception can affect the playback of videos, surfing the web and scrolling through social media – 2020 essentials!

With the current situation of Covid-19, we are all in our homes and reliant on services such as Netflix, Youtube and other online services to keep our mental health in order, and tackle our boredom. Kids also require access to the internet to do their schoolwork online, and with most people now working from home, there is heavy usage on your broadband!

If you are finding things are running a bit slower than usual, there are things you can do to improve it, here goes…

WIFI Mesh system Install a WIFI mesh system

Do you notice that some areas of your home experience slow speeds while other places do not? This can be annoying and affect your browsing experience and productivity. The good news is that there is something you can do about it. You can install a WIFI mesh system on your property. This is going to be better than WIFI extenders and make sure that you do not have any dead spots.

Essentially, a WIFI mesh system means having more than one router device in the building. They are going to work together to bring better WIFI to your devices.  Together the nodes should bring a seamless WIFI connection to all areas of your home or business. For example, at Wave Internet, we have modern and sleekly designed nodes that you can place in different rooms. You will hardly notice they are there but you can enjoy better WIFI instantly after install.

disconnect unused devices Disconnect devices not in use

The chances are, you have a lot of devices that are connected right now. This can be anything from smartphones and computers to speakers, televisions, printers and wireless accessories. We are all guilty of keeping them connected to the WIFI for convenience and so they are ready to use when we need them. But the truth is, keeping all of these devices connected is overloading the usage and slowing it down. Think about it like every device is like a person using the internet at the same time as you. It can affect speed.

The best thing you can do is disconnect the devices that you are not currently using at home. It will not take long to connect them again when you want to use them. You should notice a difference in your WIFI experience. If you cannot disconnect a lot of these devices, you may want to consider switching to wired alternative hardware. For example, you can easily invest in a wired mouse or keyboard, which should not cost a lot of money. This way, you can still have them connected but they will not interfere with your WIFI.

Updste Software Keep software up to date

The reason your WIFI might be running slowly could be down to needing an update. So, perhaps it is time to see if there are any software updates. Companies like here at Wave are always trying to improve things, so there are often upgrades available, just get in touch and discuss with a member of the team. Even if your WIFI is not playing up, it is best to check for updates regularly, as this could improve your online security too.

Secure Password Create a secure password

Is your WIFI protected by a secure password? If the answer is no, now is the time to get one. Whether you are experiencing slow speeds at home or in your business, having an open or public WIFI may be contributing to this. Not only does this affect your surfing experience but it can also leave you open to security threats. It is always recommended to encrypt your service and have a password. This is going to stop everybody using your broadband, as well as make hacking less likely to happen.

Do not forget that having a strong password is essential. This should be something that is not easy to guess. It is recommended to use a combination of symbols, numbers and letters – you can use a password generator. Try to avoid common letter or number patterns, such as 1234. Make sure it is not personal information and it should be at least eight characters long.

upgrade hardware Switch to the latest hardware

Technology is always changing. If you have not invested in your WIFI, now may be the time to do it. As the need for connectivity increases every year, this means that there is newer technology out there for you. For example, Wireless-B, Wireless-A and Wireless-G are older and have lower speeds than more modern versions. Sometimes, it is necessary to upgrade and even spend a little bit more to get the experience that you want. In particular, if you stream a lot of videos and games, this may be essential for you to enjoy them.

switching broadband provider Things that are contributing to lousy WIFI

So, we have looked at some simple things you can improve your internal WIFI. But there are actually things that are already in your home too. There are a number of items that are common in households and businesses that affect WIFI speed. Let’s take a look.

Metal furniture

Do you have a lot of metal tables or other furniture around your home? This could be affecting your WIFI speeds. This is because metal is a conductor. In other words, it is a material that can absorb electricity and prevent the release of electromagnetic waves for your WIFI. The best thing you can do is minimise metal furniture in your home or business or keep it away from your router.

Refrigerators and washing machines

There are many appliances around your home or your business that can interfere with the WIFI. Two of them are refrigerators and washing machines. A lot of people do not realise this, but radio waves from big appliances like these can affect your signal and internet speeds. The best thing you can do to prevent this from happening is to move your router away from big appliances like refrigerators and washing machines.

Kettles and microwaves

It is not just the big appliances that could be affecting your WIFI signal. In fact, smaller kitchen appliances, such as kettles and microwaves can interfere too. They have a similar frequency that is used by WIFI and this can mean that it interrupts your speeds. The best thing you can do is have your router far away from these small appliances. This can hopefully stop the interruption from happening.

Automatic downloads

If you have devices connected to your WIFI, they may be set to automatic downloads. This means that any updates are installed automatically when they become available. Often, this is a setting that people use for convenience. But this could be interfering with your WIFI speeds. So, take a look at your devices and see if this is happening. Change the settings so that it alerts you when an update is ready and you can choose to download it when you need to.

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Switching is easy

Why should I switch to Wave Internet?
Unlike the big corporates, we have the flexibility to quickly adapt to changing needs of our local customers. Our new technology allows us to beam high speed internet from our stations all around Lancashire and Greater Manchester. They want you to think that they all use the same technology and there are no other options, but we are here to change perceptions and provide excellent, rapid customer service at the same time.

How Wave are shaping the future of broadband

Do you have trouble accessing the internet in your area? Is the slow broadband affecting your home life or business productivity? Unfortunately, there are still a lot of areas in Lancashire and Greater Manchester that cannot enjoy fast internet on-demand, whether it is to stream Netflix or conduct business research. But that is all changing thanks to Wave Internet. We are providers of high-speed wireless broadband that can transform your online experience through modern technology. Let’s find out more about wireless broadband and its benefits.

streaming Netflix

What is Wireless or Satellite Broadband?

Just as the name suggests, this technology involves using a satellite dish to gain access to the internet. You can have a dish and transmitter installed at your home or business premises, which connects wirelessly to satellites in space to provide you with a broadband internet connection on the ground. It is very similar to how your satellite television works. But instead of just receiving information, you can send and upload it as you wish.

How does this differ from traditional wired options?

The main difference between satellite broadband and other types is that there are no wires or cables involved. Hence, it is not known as a traditional wired broadband option. There is no need for a landline either, which most of the big corporations like BT force customers to have unnecessarily. Wave offer the latest VoIP technology for making calls, read more about this here. If you do not have access to fast wired broadband services in your area, satellite broadband is the best option to get you online. In particular, this applies to rural areas of the country and if you live somewhere that is classed as remote. Alternative broadband like this is growing in popularity due to the variety of benefits that it can offer homeowners and business owners.

satellite broadband technology

What are the benefits of Satellite Broadband?

When you choose wireless satellite broadband over other options, you can look forward to many advantages. In particular, if you live somewhere that is rural or far away from bustling cities, you may find it very irritating and unproductive when you have slow internet access. often the wires from the exchange are old and damaged, which can affect the speeds you receive. Perhaps you do not receive any broadband options at all where you live or work.

wireless broadband beamed

Who can benefit from Wave Internet?

The great thing about satellite broadband is there is practically nowhere in the North West that cannot receive internet access. It offers endless accessibility compared to DSL, cable or fibre broadband options. Instead of spending time waiting for webpages to load, emails to refresh or videos to buffer, you can enjoy fast, easy broadband when you need it. No area is too remote for satellite broadband from Wave Internet as high-speed internet is beamed from our bases.

Due to the type of broadband, lots of different businesses can benefit, who often have issues with using the big corporations and wired networks. Companies such as Construction Sites, Schools, leisure parks and housing developments. many of these have temporary sites or a need for large network capability.

temporary site wireless broadband

When it comes to upload and download speeds, Wave’s broadband is very impressive; for example, Digital Subscriber Line (DSL) broadband can be slow if you are trying to complete large backup services or even if you are trying to watch HD videos. These tasks are no problem for satellite, which can offer download speeds of 1 to 200 MBPS, upload speeds of 1 to 4 MBPS, and can be up to 10 times faster than DSL broadband.

Fibre-optic broadband is probably an option that you see a lot on television or advertised online. It claims to be reliable, fast and easy to install for homes and businesses, but it is often not available in rural areas, or if it is, it is at a very high cost that may not suit your budget.

The best option for your home or business is satellite broadband instead. This is a more affordable option and can always work in remote areas; you do not have to wait for a long time for installation or cables to go down in your area. It all works by satellite and as long as you have a clear line to a Wave Internet mast, you are good to go.

voip for business

You do not need a landline for the broadband options with Wave, all you need is to have a satellite dish installed. This is not big or intrusive and the process of installation is not complicated or time-consuming. The satellite is around the size of a small pizza outside your building – you will hardly even notice it is there.

This includes an antenna being installed to receive the signal too. It is simple and does not take long for installation to be completed by a professional – Wave even have a fast-track option.

fast broadband for gaming

Reliability Is an Important Factor

While factors like the speed and price of broadband are important, there are other aspects that should be considered to ensure the best experience at home or work. You want to make sure that the broadband you choose is reliable.

For example, if you are running a business that depends on a daily internet connection, you do not have time to waste if systems go down. Our technology is much simpler than other options. You do not have to worry about electrical surges or heat damage that you can experience with cable internet and the copper coaxial cables that are installed.

Choosing a dependable and trustworthy broadband company is essential and it will avoid problems happening. Wave Internet is a reliable, local company that uses new and advanced technology to bring you dependable broadband when you need it the most. We don’t have overseas call centres and respond quickly with friendly service.

broadband customer service

Look for Excellent Customer Service

Customer service is also important and should be a consideration when you are choosing a broadband provider. You need to know that there is going to be help available when you need it.

Whether you are having a problem with the broadband or have a general enquiry, you want the response to be fast, helpful and professional. In addition, you may want to choose a local provider that is familiar with your area.

Again, this is where Wave Internet excels. We have a fantastic team based in the North West of England. We run an attentive, caring and efficient customer service that supports you when you have an enquiry or problem. We own all of our mast sites, operating a policy of limited numbers per mast to ensure we can provide excellent broadband.

If there is a problem, we know about it first before you have to worry.

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Choose Wave Internet

Would you like to make the switch to satellite broadband? It has never been easy to change your broadband. In particular, if you live in a rural area, you can finally enjoy having a stable internet broadband provider. With Wave Internet, you can enjoy fast, affordable and reliable internet for your home or business. Contact us today to find out more.

 

The Myths about broadband

When considering switching your broadband service, you may be dissatisfied with your current provider but still hesitant to switch due to the myths about changing your service.

Wave Internet are here to help you to bust these broadband myths and give you the reassurance you need to make the best choices for you.

Here are some of the key myths that surround the process of switching broadband:

  1. It’s too much hassle to switch and takes too long

Probably the biggest myth surrounding broadband is that it takes too long to switch but there are so many positives to switching too. You can save money, experience quicker speeds and better customer service too and they are just a few reasons.

At Wave Internet we make the installation process as seamless as possible so there’s no need to worry about everything taking too long. All of our engineers are local in the North West so you won’t be waiting long for you installation!

In most cases, switching broadband is almost entirely provider-led so all you need to do is contact your new provider to arrange start and end dates and the provider will do the rest.

  1. I’ll lose internet access when I switch

The switching process used to be long and complicated but with Wave Internet we can set up a new wifi connection for you in 7-10 working days from when you have contacted us.

Going without an internet connection is difficult for many these days with demands of work and everyday life and as Wave Internet is a local, independent provider you can expect more personalised customer service to ensure the job is done quickly and efficiently.

A typical switch can result in a short loss of service but it’s a matter of minutes as opposed to days so you won’t have too long to wait! On the days your switch is scheduled to take place, you can lose your connection for up to an hour so if completed on time, there shouldn’t be much interruption for you!

Here at Wave Internet we have our own mast sites and do not rent public masts meaning we have no pressure to oversubscribe our sites unlike other suppliers. We operate a policy of limited numbers per mast in order to ensure superfast broadband for all of our customers.

If you are considering switching to another provider, make sure you remember to check your current cancellation notice, otherwise you could end up paying double or your old and new broadband provider.

  1. My Broadband speed will be slower when I switch

The two biggest dissatisfaction for broadband users are slow speeds and poor, unreliable connections but we can ensure that with Wave Internet you won’t experience this if you are looking for fast internet speeds and reliable connections across the North West.

We can offer download speeds of up to 30Mbps and great connections for residential or business customers so there’s no need to worry about your broadband service being slower than usual.

Whether you like to watch films online, access on demand TV or online gaming, Wave Internet offers reliable, fast internet on a more personal level as an alternative to larger providers.

If you are based in the North West, you may find that using a local provider will also speed up your service as we own all of our mast sites meaning we have no pressure to oversubscribe our sites unlike other suppliers. We operate a policy of limited numbers per mast in order to ensure superfast broadband for all of our customers.

  1. Fibre Broadband is too expensive

Some internet users think that using superfast services may cost the earth, and therefore can’t justify switching, however, Wave Internet offers a competitive price, fantastic connection and excellent customer service too!

Wave Internet offers various packages including Silver, Gold and Platinum so there are various price points depending on your budget. Our superfast wireless broadband service is available for all homes and businesses so if you are in a more rural location or an area which cannot be reached by traditional providers, you’re in luck!

Wireless fibre technology allows us to take high speed fibre optic broadband and transfer it to microwave data, to then transmit a secure wireless signal between our distribution sites to homs and businesses, connecting you to the worldwide web. The technology maintains the fibre optic speed and beams the data through the airwaves to your doorstep, without the need for a phone line.

Instead of cable, we use a small dish and can provide wireless fibre technology to anyone within a direct, clear line of sight from one of our distribution points. Your Wave Internet antenna is then installed on your building and recieves the signal in line of sight. Y6our free router plus into your receiver and your Wave Internet experience has begun.

  1. All the choices are really confusing

There are so many broadband providers out there so many people feel it can be challenging to make the right choice. Even though some providers offer a discount or a bundle deal for many services it can seem a little overwhelming to find out which is going to be the better deal.

Here at Wave Internet, we have a simple pricing structure so you can pay for as much or as little as you want in terms of extra benefits.

As a top tip, you need to consider the services and benefits you actually need and check if they are included in the deal. Before you start shopping around, think about your priorities and the kind of speeds you are looking for. Once you have an idea of what you want and need from your broadband service, it’s time to start comparing broadband deals.

  1. I think I’m getting the best deal with my current provider already

When you originally secured your broadband deal I’m sure you did a lot of shopping around to get the price, therefore it makes sense to go back to the beginning as the broadband market is constantly growing and prices will always be changing. There are so many benefits to consider, from the overall speed to the ease of installation and customer service too!

As Wave Internet is a local, independent provider, we have an experienced team of engineers on hand to provide excellent customer service. Whether you are looking for residential or business broadband services, you will want to ensure you can always talk to someone knowledgeable and reliable, as opposed to dealing with overseas customer service teams.

We hope this has helped to bust some broadband myths for you and we are confident that we can offer you affordable and efficient high speed internet with no techie speak! If you would like to explore Wave Internet services further, you can request a site survey so we can take a full look at your property and help you to secure the fastest broadband around!

 

3 new masts

Due to continued requests from people unhappy with their existing broadband supplier, Wave Internet has added 3 new mast sites to cover the whole of Darwen and surrounding areas. So now we can offer superfast broadband to everyone, without demanding that they install a telephone line costing £215 per year.
Wave Internet offers broadband with no phone line required from £19.99 per month. (£1 more than BT charge just for a phone line!)