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How to get fast Internet in rural areas

When you live in remote, rural areas, accessing superfast broadband can be a headache but there are specialist broadband providers that will ensure you receive reliable fast internet at blistering speeds!

The reason why some internet providers struggle to offer a great service in hard to reach areas is that the infrastructure is limited or simply isn’t there which can be a huge challenge for some larger organisations.

In urban areas, there is a real demand for high-speed internet, but why shouldn’t this be the case in rural areas as it’s just as important?

Find a provider that specialises in Remote Areas

If you are based in one of these difficult to reach rural locations, you may want to use a provider that specialises in these areas as for standard broadband your entire connection depends on a telephone line, so the distance you are from the nearest line will determine the speed and efficiency of your broadband.

If you are based outside of a busy town or city centre area, your options will be limited as you will be far from the exchange and therefore you will be experiencing much slower speeds.

So, what are the main reasons for broadband being slower in rural areas?

  • With fibre broadband, the cables run from your nearest street cabinet and your home so if your home is far from the nearest cabinet, this could directly impact your overall broadband speed

  • As homes aren’t as close together as they often are in towns and cities, a single street cabinet may cover a much larger geographic area despite having the same number of telephone lines attached. This means that the line length to street cabinets tends to be much longer so you are likely to experience much slower fibre broadband speeds!

  • Some of the lines are also not upgraded as regularly as there is less demand so larger telecoms companies might make the decision that the demand does not warrant upgrading the services!

If you live in the countryside, you may be wondering what the benefits of your broadband option might be.

Here’s a breakdown to help you to decide on the best option:

Fibre broadband delivered by fibre optic cables

Fibre broadband is one of the most popular options with almost 90% of homes using this type of broadband. This is a high speed, efficient and reliable option.

Standard broadband using copper phone wires

Most households should be able to access standard broadband, however this is not the best option for rural locations as it is more common and much faster in urban areas.

Mobile broadband running on 4G

If your area has good 4G coverage you shouldn’t have a problem, however relying on mobile broadband could be unreliable, especially in a more remote location. However, there is no need to have a phone line and line rental charges so this is a bonus!

Satellite broadband using a satellite dish in your home

You don’t need a phone line for satellite broadband and the speeds are much faster so it is usually offered by more niche providers.

Fixed wireless broadband via a mast and receiver

Speeds can be fast with fixed wireless broadband, however this can vary and isn’t the most reliable option if you live in a rural area.

Bonded broadband which uses two or more phone lines to create a faster one

This is a very specialist option only offered by certain providers in the UK. Bonded broadband is able to significantly enhance internet speeds where faster services are not available but these services are primarily aimed at businesses as opposed to being used for residential use.

Making the switch and changing your broadband is easy!

If you are unhappy with the broadband service you are currently experiencing in a rural area, you are entitled to change this so you can benefit from a much faster and more reliable service!

There are many benefits to switching – from faster speeds and less monthly line rental fees to reliable and faster response times from engineers, so here’s what you should consider if you are looking to switch services soon:

  • There are tonnes of broadband providers out there, each offering something a little different for a slightly different price. When you want to switch, always use a price comparison tool to see what the options are in your rural area, and which one will give you the best deal.

  • Broadband contracts tend to last a while, so check what’s going on with the one from your current provider before taking out a new one. If you’re no longer within the contract’s minimum terms, you’re free to switch.

  • Work out which speed you need! A package with superfast speeds (24Mb and above) is great for big households, or anyone who streams a lot of video, plays games online, or downloads large files regularly but you might need less than this if you are not such a heavy wifi user!

  • Consider their customer service – Will you get a quick response from them if something does go wrong? Have a read of some customer reviews to find out what other existing users are saying!

Consider a specialist broadband provider

For example, broadband companies such as Wave Internet are experts in providing high speed and reliable broadband services across rural areas across the North West and they can offer dedicated wireless fibre broadband to difficult to reach locations with ease.

Larger, conventional companies cannot supply rural areas in the best way as they often have pressure to oversubscribe their mast sites which can mean slower speeds and less efficient broadband services for their customers.

How will the 2025 BT switch off affect countryside broadband?

BT will be implementing a fully online Voice Over IP system set to transition completely by 2025.  This will mostly affect those who rely on telephone communication and faxing. That said, any big change is bound to have some impact on systems, and rural locations always seem to be the last to benefit from modernisation.

Smaller internet companies like Wave Internet own all of our mast sites and do not rent public masts so we have no timescale issues in providing services. The technology is not the same and therefore we already offer VOIP in additional to our broadband.

What makes Wave Internet different from the rest?

At Wave Internet we own all of our mast sites and do not rent public masts so we have no pressure to oversubscribe our services and operate a policy of limited numbers per mast in order to ensure the best possible broadband experience for all.

Evolved to address the dissatisfaction experienced by individuals and businesses with poor service provided by giant telecoms plc’s, we are able to provide you with high speed internet access than are currently available with conventional fixed line solutions.

With Wave Internet we can supply you with fantastic broadband services for both residential and business addresses and there are many benefits including:

  • Greater upload speeds – especially important if you use any cloud based services or remotely back up your data.

  • Fast overall internet speeds

  • No monthly line rental fees, reducing the overall cost of the package

  • Voice over internet phone systems (VoIP) – cheaper calls, flexible and adaptable contact numbers, no line rental.

  • Reliable, fast response times – all of our masts are in this local area, and so are our engineers!

  • Guest networks for friends and visitors – give your customers access to the internet without them being able to access everything else on the network.

If you live in a rural location or a very hard to reach area and you believe your broadband services are not exceeding your expectations, contact Wave Internet today for a free site survey and we will help your broadband to get up to speed!

Cancelling Corporations – Wireless, Local Internet Might Be Better for You

When you think of the term ‘Shop Local’ you often think of the small coffee shop around the corner or the friend who has turned her hobby into a business. What you may not be aware of in the term applies to all aspects of the business including your internet provider.

The past few years have seen an increase in local shopping as people become more aware of the mass production process and want to know where their products come from.

Just like food and locally produced products, new technology has facilitated the use of local internet providers that can provide a fast and reliable connection with superior speed, connection and service over large corporations.

Similar to any other product, choosing a local provider means a tailored experience that results in a more reliable experience for the customer and the technology used allows for an internet connection in places that other providers often can’t or won’t provide.

Covid-19 and Internet Providers

The current pandemic has changed the world in many ways and the way we shop has been affected on a large scale. Since ‘stay home’ orders have been strictly enforced, online retail has boomed and has seen a 76% increase over the past 12 months.

Because of this, many local retailers have welcomed the opportunity to make the jump to online service in order to stay afloat during the pandemic as fewer and fewer people are able to make it to stores in person.

However, many large corporate internet providers that don’t have the infrastructure for reliable service in rural areas may force a contract on a small business owner that isn’t necessary, and are known for their terrible customer service. As of 2020, only 46% of Virgin customers stated that they were happy with their broadband service in a report issued by Ofcom shortly before the Covid-19 pandemic struck the UK.

The Problem with ISPs

Being able to access the internet is almost a basic human right as the medium is used for almost every aspect of modern life. In 2020 alone, approximately 700,000 school children suffered because they did not have access to the internet in order to take advantage of online lessons while they were at home during the pandemic. 

The cost of a good and reliable internet connection doesn’t come cheap and many of the major companies will force unreasonable contracts upon customers that require them to take up extra services that they don’t want or need in order to access internet services.

Virgin, Sky and BT offer their internet packages as standalone products but at a premium price. Their packages are tailored for customers to subscribe to their digital TV services and landline installation as well. These add unnecessary charges to monthly bills.

Sky TV’s cheapest package, for example, costs £43 per month with a £69 setup fee over an 18-month contract and while it includes broadband, which is quite slow, also forces the customer to take Sky TV as well. 

BT has also announced that they will be switching off their ISDN and PSTN services in 2025 and moving their phone technology completely online to a VoIP system. This is expected to affect over 2 million small companies in the UK that rely on telephone communication as a part of their day-to-day business.

While it will still be possible to send and receive data using the copper phone line system with VoIP integration, the technology itself is outdated and a modern method is required to bring a business into the 21st century. 

New Technology

Wireless internet has arrived as the only solution to the outdated methods employed by all major internet providers. This doesn’t refer to Wi-Fi, which sends a radio signal from a router that is connected to the phone line system to your mobile device, but rather completely wireless data transmission that provides wireless broadband without the phone line.

Wave Internet uses wireless fibre technology that utilizes microwaves to send data from distribution sites to your home or business with no loss of speed. Distribution sites are connected to the fibre optic infrastructure from where data received is transmitted without the need for a wired connection to your property, but rather is received via a small dish affixed to the outside of a building.

Wave InternetTraditional Providers
Maintains speed and connectionLoses speed and drops out
Costs lessExpensive and bound to packages
Provides a strong signal anywhereWeak or not available in some locations
No phone line requiredPhone line installation and payment 
Reliable mesh system Weak Wi-Fi signals
Free RouterExpensive router
Transparent information and billingObscured technology and annual increases
Flexible contractsLong and locked in contracts
Unlimited usageExtra charges for exceeding limits
Exceptional customer serviceOutsourced and poor customer service

Unlike standard providers, Wave Internet can be tailored for home use, business use or even home office use. Comprehensive packages have been designed to take into account the different requirements for all types of users.

No longer will you be tied to an unreasonable contract with unreliable connection performance and even worse customer service. The nature of wireless internet technology means that a strong and reliable connection can be maintained at any site whether urban or rural.

Ranging from 12mbps, which is faster than Sky’s most expensive package, up to 40mbps, our home packages have been designed for all family sizes from couples and small families up to large families who like to game and use home offices.

For businesses of all kinds, including rural offices, industrial, commercial and hospitality sectors we offer excellent and reliable solutions ranging from25mbps up to 65mbps.

All of our packages, whether home or business do not require any phone lines or phone line installation, can be cancelled at any time and come with a free router. In addition, our business packages offer future-proof digital VoIP services which will get you prepared for the 2025 switch off.

Wave internet currently only operates in the Lancashire and Greater Manchester areas but we are pleased to announce that we will be expanding our services to include many more locations.

How to Boost Your Home WIFI Signal

We all know just how frustrating it can be when you’re experiencing slowdown issues with your home wifi. No one enjoys seeing the movie they’re trying to watch drop in quality before continually buffering. It’s annoying but what can be done about it when you find yourself dealing with these problems more often than you’d like?

Well, there are some options out there so you shouldn’t feel as if it’s something that you simply have to put up with because that’s not the case. There are lots of small changes and improvements that can be made in order to boost your home wifi signal; it’s all about finding the solutions that work for you. Read on now to find out about what you should be doing to improve your wifi performance.

Upgrade the router if it’s old

Age can be a significant factor when it comes to improving the wifi signal in your home. First of all, old buildings can present problems when it comes to achieving a sufficient wifi signal, as well as homes that have thick walls. But the age of the router itself is also something that you should take into consideration.

Old wifi routers tend to have quite low bandwidth capacities. You don’t necessarily need to know why that’s important, but it is. It means your wifi speed will be lower than it should be. So if you want to expand the reach of your wifi and improve its speed, it might make sense to upgrade your router if the current one is old.

WIFI Mesh system

Consider a Mesh Wifi System

Even if the router you choose to replace your old one with is new, you might not get the reach you’re looking for. That’s why using a mesh wifi system might be something that’s worth considering. This kind of system uses multiple routers throughout the home that work in tandem with one another.

This means that they’re able to extend and expand the coverage in your home, routing the signal to where it needs to be and covering the entire home in a network signal that meets your daily requirements. You’ll have to invest a little more money to get all of this set up, but it’s a system that’s proven to work.

Or Use Wifi Range Extenders

If you don’t think you need to go as far as setting up a whole new mesh wifi system, it might be a good idea to simply use one or multiple wifi range extenders. These simply plugin and start performing right away. You can place them in parts of the home where you’ve noticed that the wifi signal tends to be weakest.

When the extender is operational, you’ll notice that the wifi signal should be better in that specific area of the home. It doesn’t involve any new routers or anything like that. They don’t always perform as well as you would like them to though and the mesh system discussed above definitely yields better results.

Use an External Antenna

If your wifi router currently has an antenna attached to it, it might not be offering the signal that you’re looking for. That’s what the antenna is there to do, but you can actually achieve better performance by investing in an external antenna that sits alongside the one that’s currently attached to your router.

You can buy these antennas pretty cheaply and they then connect to your router and start boosting the signal throughout your home. It’s a small upgrade but it’s one that might make a positive difference for you. You can choose a directional antenna if there’s a particular direction you want to send the signal in.

Check and tweak the quality of service settings

There’s a range of settings that come with your wifi router, and it’s a good idea to take a look at these. They’re known as Quality of Service settings and they dictate how much bandwidth certain applications are using. It could be the case that these settings are out of line with how you want the wifi to be used.

When that’s the case, it means that your wifi usage suffers while there’s excess bandwidth being dedicated to other things that you don’t need or want to use. By changing the settings, you can shift the priorities and give priority to certain tasks, such as video calls of wherever your main priorities lie.

secure password

Secure the Network to Prevent Others Using It

If you want to get the most out of your wifi network, you need to make sure that you’re the only one using it. If your network is not properly secured, other people might have access to it and start using it without your permission. That’s going to be an additional drain on your network and prevent you from using it to the fullest.

Stronger password security and things like that will ensure that people can’t just hop onto your network whenever they feel like it, so that’s something to explore. The best type of password protection to put in place is WPA2 password. Once you’ve done that, it’ll be much harder for any unauthorised people to invade your network.

Try Manually Selecting a Channel

There are many different channels that wifi signals can utilize, and this is to ensure that different signals in the area don’t all try to use one channel, which would result in delays and slowdowns. If you’re having problems with your wifi, you should see if you can select a channel manually. A simple change might make a big difference.

Modern modems have the ability to switch channels relatively easily. It doesn’t need to be a complicated process. Simply switch if you notice that there’s a problem with slowing speeds, and then assess whether the channel you switched to offers better performance or not. You’ll eventually find the right one for your home.

Switch to 5GHz

If you’re able to take a look at the frequency on offer, you might want to change it. You might have a 2.4GHz and a 5GHz frequency available. If you do have that choice, it always makes much more sense to choose the 5GHz frequency option because this is going to offer better levels of performance.

The great thing about 5GHz is that it offers faster speeds while also experiencing a lot less interference from external networks and things of that kind. So if you’ve been using 2.4GHz, now is the time to change that. You should notice a difference as soon as you make the switch.

WIFi router

Put the Router in the Right Place

Where you choose to locate the router in your home will have a big impact on how it performs. Of course, in some instances, you might not have much scope to move it. But even small movements can make a difference. For example, you should avoid keeping it too close to other electrical devices because this will only cause more problems.

Ideally, you’ll want to make sure that the router has plenty of space around it. Having it stand against a wall, especially thick walls is a bad idea. Give it some room if you can and this should help to improve the performance it offers. In terms of which room to put the router in, the most central area of the home is usually the best place for it.

Update the Firmware Your Router Runs On

Updating the firmware on which your router runs is something that’s definitely advisable too. If the firmware hasn’t been updated for a long time, there might be vulnerabilities and performance issues present. Whenever an update is released, it’s because there are changes that the developer feels need to be made.

As well as better performance, upgraded firmware will also patch any security issues that might be present. That’s why you should always try to keep the firmware updated, even if you aren’t experiencing any problems such as slowdowns or performance-related problems. They’re always important.

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Compare the Wireless and Wired Internet Performances

Before you assume that the problem is with your wifi signal, you should also make sure that the wired performance that your internet service provider is offering is strong. If it’s also offering a weak performance, that suggests that there are bigger underlying problems and that it’s not a problem with the wireless wifi signal at all.

You should contact your internet service provider if you find that the wired connection is also poor in terms of performance. And switching to another service might be the best way forward as well. Wifi coverage is an issue if the wired connection does perform well and your wifi performs better when you’re closer to the modem.

As you can see, there are lots of ways in which you can take steps to improve your home’s wifi performance. If you’ve been having struggles and it’s frustrating you on a daily basis, it’s definitely a good idea to try some of the ideas discussed here. You’ll eventually find a few approaches that work for you.

 

Broadband without line rental

Flexible broadband with modern technology and no phone line!

The rise of mobile phones now being used by 93% of the population has meant that fewer calls are made from a landline so there’s no need to add this into your home broadband package if it simply won’t be used.

Wave Internet offers many different options to suit your needs and provides the latest technology to ensure you can access the fastest and most efficient broadband service around.

For a free site inspection before our qualified engineers complete your broadband installation, please contact us here and we will arrange a free site survey to suit your business or residential needs.

Don’t cry over slow speeds! There is a solution!

How to get super-fast broadband without phone line rental

When looking for a new broadband provider, it is easy to assume that this would also include phone line rental within the fee, but this isn’t necessary with the most modern and up-to-date broadband providers.

Wireless fibre technology can be used to take high-speed fibre-optic broadband, transfer it to microwave data and then transmit a secure wireless signal between distribution sites to homes and businesses without the need for a phone line or line rental.

Instead of cable, a small dish can be used to provide wireless fibre technology to anyone within a clear line of sight of the distribution points.

Most broadband packages use your phone line to deliver broadband, however, some internet providers give you the option so you can choose to have a phone line as an add on if you require this or you can use their VOIP system.

what is voip

What is a VOIP system?

VoIP is also known as internet telephony which is a way of making phone calls that, believe it or not, doesn’t use a phone line.

VoIP stands for Voice over Internet Protocol which means phone calls that are made through the internet, rather than through a regular landline or a mobile network.

A VoIP system works by taking your analogue voice signals, converting them into digital signals, then sending them as data over your broadband line.

It’s a very useful way of making calls – for a start, once it’s set up it’s a lot cheaper than using normal phone lines. It means that, depending on your setup, you may not have to pay for your phone calls based on distance, which country you’re calling, or how much time you spend chatting.

Due to modern and advanced technology, with Wave Internet, compared to traditional providers there is no phone line needed and no overseas call centres too!

Whether you are looking for Residential or Business solutions, Wave Internet can help you to get superfast broadband without line rental!

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Here are some of the benefits of using Wave Internet with no line rental:

  • Experience reduced monthly costs on your broadband services

  • With unique fibre-to-mast solutions, you can benefit from high-speed internet access

  • With the aid of secure encrypted radio technology, you can enjoy far higher speeds than those currently available with conventional fixed-line solutions

  • Greater upload speeds which is especially important if you use any cloud-based services or remotely back up your data

  • Faster overall internet speeds even in remote countryside areas

  • Voice over internet phone systems (VOIP) will allow you to access cheaper calls whilst offering flexible and adaptable contact numbers

  • Reliable and fast response times – with local masts and local engineers, the broadband service you will experience will be second to none!

  • Guest networks for friends and visitors – give people access to the internet when they need it most

  • By not renting public masts, there is no pressure to oversubscribe sites like other suppliers so there is a policy of limited numbers per mast in order to offer super fast broadband for all!