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Case Study – Summer of Love Festival, Bristol

The Client 

Lakota Entertainment had planned its first open-air festival welcoming huge crowds. Due to the remote location, they needed a rural broadband specialist so Wave Internet was happy to help! The organisers wanted a cashless festival to help with licencing and security, as well as increased profits.

The Challenges

The location was a rural location, set in a field just outside Bristol, with the event covering over 4 acres!

Health and Safety regulations require that emergency calls can be made at any time, so this must be provided by the organiser. This includes emergency calls in the medical tent as well as security.

There was over 100 tap and go payment units requiring constant WIFI (Imagine a 30-meter long bar, with a constant stream of people wanting to buy drinks.

As with most festivals and events, stallholders and vendors hire their space to sell to the guests. Part of the contract requires the organisers to provide a stable and reliable broadband connection. If this is not the case, vendors could face huge problems trying to take payments.

Aside from the stalls, there were over 10,000 guests with the potential to use the same 4G connection, so this was not an option. (Think New Years Eve texts, sometimes don’t send until 7/8 hours after midnight!)

The Solution

To make sure that there was a reliable phone system in place, we set up a VOIP network with multiple phones on site. The festival had its own specific numbers and this did not rely on phone signal at any point.

Then we needed to set up the broadband that vendors could rely on. A fibre unit was connected at a nearby building, and using our wireless internet technology, beamed the internet to multiple hubs around the site, at each hub set up a
commercial wifi network to allow the vendors to connect payment systems.
The network was also secured for Vendor use only and festival staff, prioritised for payments.

We were able to ensure seamless speedy tap n go payment services for everyone. The festival was a huge success and we look forward to orgasing the broadband for more festivals next Summer!

Need WIFI for your Festival?

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